Part-Time Dental Receptionist — 31h, Training Provided

Real Good Dental; Irvine; Remote; GBP 13,000 - 21,000; Part time

Job summary

Real Good Dental in Irvine, Scotland is seeking a friendly Dental Receptionist for 31 hours per week. You will greet patients, answer calls, book appointments and handle payments, ensuring smooth daily operations of a busy NHS practice.

Experience in dental reception is preferred but full training will be provided; you will join a small, supportive team dedicated to high standards of patient care and a welcoming environment.

Qualifications

• Excellent communication and customer service skills.
• Friendly, approachable and professional.
• Organised and reliable with ability to manage workload.
• Able to use their own initiative and work independently.
• Enthusiastic and willing to learn.

Responsibilities

• Welcoming patients and visitors in a friendly and professional manner.
• Answering telephone calls, responding to enquiries and booking appointments.
• Using a computer, email and Software of Excellence (EXACT) dental practice software.
• Processing patient payments accurately.
• Maintaining accurate and up-to-date patient records.
• Managing the appointment book efficiently.
• Carrying out general cleaning duties to maintain a clean and welcoming environment.
• Supporting the wider team with the day-to-day running of the practice.

Skills

Communication skills

Customer service

Organised

Reliability

Initiative

Team player

Tools

EXACT software

Job description

Real Good Dental in Irvine, Scotland is seeking a friendly Dental Receptionist for 31 hours per week. You will greet patients, answer calls, book appointments and handle payments, ensuring smooth daily operations of a busy NHS practice.

Experience in dental reception is preferred but full training will be provided; you will join a small, supportive team dedicated to high standards of patient care and a welcoming environment.