Part-Time Customer Support – Flexible Hours & Growth

lloyds banking group; York and North Yorkshire; On-site; GBP 22,000 - 28,000; Part time

Job summary

A leading UK financial institution is seeking a part-time Customer Support professional to work in the Darlington and York branches. You will provide essential support to customers and grow your career through a comprehensive skill progression framework. This role involves working 32 hours per week, including weekends, with competitive salary progression based on skill levels. Join a diverse team that values inclusivity and offers a wide range of employee benefits.

Benefits

Generous pension contribution

Annual performance-related bonus

Private medical benefit

Share schemes

Flexible benefits

22 days holiday plus bank holidays

Qualifications

• You should be a people person with a genuine interest in helping others.
• Ability to build quick relationships with customers.
• Passion to show empathy and integrity in service.

Responsibilities

• Provide face-to-face support to customers in our branches.
• Help customers over the phone and through various channels.
• Develop skills through our Skill Progression Framework.

Skills

Relationship building

Empathy

Commitment

Team collaboration

Job description

A leading UK financial institution is seeking a part-time Customer Support professional to work in the Darlington and York branches. You will provide essential support to customers and grow your career through a comprehensive skill progression framework. This role involves working 32 hours per week, including weekends, with competitive salary progression based on skill levels. Join a diverse team that values inclusivity and offers a wide range of employee benefits.