Part-Time Customer Support Executive

TN United Kingdom; London; On-site; GBP 20,000 - 30,000; Part time

Job summary

A leading pharmaceutical organization in Canary Wharf is seeking a part-time Customer Support Executive. The role involves maintaining high customer service standards and supporting various communication channels. Ideal candidates will have relevant customer service experience and a desire to enter the pharma industry.

Benefits

Weekly pay every Friday

Up to 29 days annual leave

Free eye-care vouchers

Free online LinkedIn Learning courses

Qualifications

• Relevant customer service experience required.

Responsibilities

• Maintain high standards of customer service.
• Support core CEC services via telephone and email.
• Represent the CEC in cross-agency groups.

Skills

Customer Service

Job description

Part-Time Customer Support Executive, London

This role is based in Canary Wharf and offers a part-time position within a well-established pharmaceutical organization dedicated to improving health worldwide. The successful candidate will have relevant customer service experience and be interested in entering the pharma industry.

Key Details:

• Position: Part-Time Customer Support Executive
• Location: Canary Wharf, London
• Hours: 25 hours per week, Monday to Friday

Key Responsibilities:

• Maintain high standards of customer service in a multiskilled Customer Experience Centre (CEC)
• Support core CEC services, including primary contact channels (telephone and email) and helpline support
• Ensure governance, processes, and procedures are documented and followed
• Represent the CEC in cross-agency groups, sharing performance and feedback
• Monitor campaigns and developments impacting demand

Benefits:

• Weekly pay every Friday
• Accessible timesheets via mobile
• Up to 29 days annual leave
• Perks at Work and retail discounts
• Free eye-care vouchers and discounts on glasses for VDU users
• Well-being platform access
• Free online LinkedIn Learning courses to enhance skills
• Temp of the Month awards
• Support from a dedicated recruitment consultant

This opportunity requires an EU work permit. The role was posted on 14.05.2025 and will expire on 28.06.2025. Office Angels London Bridge advertises this vacancy, acting as an employment agency and promoting equal opportunities.