Part Time Customer Services Advisor

Interaction Recruitment; Northampton; On-site; GBP 40,000 - 60,000; Part time

Job summary

A recruitment agency is seeking a part-time Customer Service Advisor in Corby. The role requires excellent communication skills and a caring telephone manner. Flexible working hours are available, making it ideal for individuals who enjoy providing great service while balancing their schedule. The hourly rate is £12.21, offering a great opportunity to join a supportive team.

Benefits

Flexible hours

Competitive hourly rate

Supportive team environment

Qualifications

• A caring and professional telephone manner is essential.
• Strong data entry skills with great attention to detail are needed.
• Ability to build rapport with a wide range of customers is required.

Responsibilities

• Act as the first point of contact for customers.
• Log orders accurately on company systems.
• Communicate customer needs to the team.

Skills

Caring and professional telephone manner

Strong data entry skills

Ability to build rapport

Excellent time management

Proactive and team-focused

Good communication skills

Confident computer skills

Job description

Overview

Part-Time Customer Service Advisor

Location: Corby | Hours: 20 hours per week (flexible, Monday–Friday, 4–5 hours per day) | Pay: £12.21 per hour

The Opportunity

We are recruiting on behalf of our client for a Customer Service Advisor to join their friendly team in Corby. This is a fantastic part-time opportunity for someone who enjoys building relationships, providing excellent service, and working flexibly during the week.

Responsibilities

• Act as the first point of contact for both new and existing customers.
• Contact new enquiries within 24 hours.
• Build and maintain customer relationships over the phone.
• Log orders accurately on company systems.
• Keep customer databases up to date in line with company guidelines.
• Support customer marketing campaigns and call workflows.
• Communicate customer needs and feedback to the wider team.
• Assist with additional reasonable tasks as required.

What We’re Looking For (Qualifications)

• A caring and professional telephone manner.
• Strong data entry and database management skills, with great attention to detail.
• The ability to build rapport with a wide range of customers, including older customers and their families.
• Excellent time management and organisational skills.
• A proactive, team-focused approach with good communication skills.
• Empathetic approach.
• Confident computer skills.

Why Apply?

• Part-time, flexible hours to fit around your week.
• Competitive hourly rate of £12.21.
• Supportive and welcoming team environment.
• Varied and rewarding customer service role.

How to Apply

If you’re a people-focused individual looking for a part-time role with flexibility, we’d love to hear from you. Apply now with your CV!