Part-time Customer Service Advisor 18h

APCOA PARKING UK; England; On-site; GBP 12,000; Part time

Job summary

Join a dynamic and supportive team as a Customer Service Advisor at a leading parking services company. This role involves delivering exceptional service through various communication channels and provides opportunities for personal development and growth. Embrace a flexible work environment that values your contributions and celebrates individuality.

Benefits

Monthly Free Lunch

Employee Discounts

Company Pension Scheme

Qualifications

• Excellent communication and teamwork skills.
• Ability to work efficiently under pressure.
• Safety-first mindset and passion for problem-solving.

Responsibilities

• Providing outstanding service to customers via phone, email, and webchat.
• Offering tailored solutions for seamless customer experiences.
• Assisting with customer issues and maintaining effective communication.

Skills

Communication

Teamwork

Problem Solving

Time Management

Job description

Are you a natural problem solver? Do you have a passion for delivering exceptional customer experiences?
If so, we’d love to hear from you!

Join our friendly and dedicated team as a Customer Service Advisor, where every interaction makes a difference. You’ll become the friendly voice of our company, helping customers with tailored solutions while working in a fast-paced, supportive environment that values your development and celebrates individuality.

Why Join Us?

• A Dynamic Work Environment: Be part of a team that takes pride in offering first-class customer service.
• Growth Opportunities: We invest in your career, offering training and development to help you reach your potential.
• Recognition & Support: Celebrate your successes and be rewarded for going the extra mile.

What will you be doing?:

• Providing outstanding service to customers over the phone, email, and live webchat.
• Offering tailored solutions to create seamless customer experiences.
• Staying informed about our services to offer natural, assured advice.
• Assisting with customer issues and keeping communication smooth and effective.

What will you bring?:

• Excellent communication and teamwork skills.
• The ability to stay calm and work efficiently under pressure.
• Strong time management, reliability, and a positive "can-do" attitude.
• A safety-first mindset and passion for problem-solving.

What is on offer to you?:

• Competitive Salary: £11428.56 per annum
• Flexible Work Schedule:18 hours per week Mon - Tue 9:30 - 2:30 and Saturday 8 - 5
• Monthly Free Lunch & Employee Discounts
• Company Pension Scheme

Ready to Join a Company That Invests in You?

We’re focused on creating a supportive and inclusive workplace where everyone can thrive and excel. If you’re driven by a passion for customer service and want to work for a company that truly values its people – APPLY NOW!

We are proud to foster a diverse and inclusive work environment, welcoming applicants from all backgrounds and walks of life.