Part Time - Customer Care - Stirling Drip Road (MUST BE OVER 18 AND ABLE TO FINISH AT 1AM)

TN United Kingdom; Stirling; On-site; GBP 15,000 - 20,000; Part time

Job summary

An established industry player is seeking a Customer Care Assistant for their Stirling location. This part-time role is perfect for students looking for flexible hours while providing exceptional customer service. You will be the welcoming face of the restaurant, engaging with customers, ensuring cleanliness, and creating a friendly atmosphere. The position offers a dynamic work environment where effective communication and a genuine smile are key. Enjoy benefits like holiday pay, employee discounts, and meal allowances while you help create memorable experiences for customers.

Benefits

Holiday pay

Service awards

Meal allowances

Employee discounts

Qualifications

• Ability to connect with customers and make them feel valued.
• Effective communication and listening skills are essential.

Responsibilities

• Engaging with customers and ensuring smooth operations.
• Maintaining cleanliness in dining areas and toilets.
• Creating a warm and welcoming atmosphere for customers.

Skills

Effective communication skills

Customer service

Attentive listening

Friendly demeanor

Education

High School Diploma

Job description

Part Time - Customer Care - Stirling Drip Road (MUST BE OVER 18 AND ABLE TO FINISH AT 1AM), Stirling

Client:

Location:

Stirling, United Kingdom

Job Category:

Customer Service

EU work permit required:

Yes

Job Reference:

21dc3a9b6dc8

Job Views:

11

Posted:

29.04.2025

Expiry Date:

13.06.2025

Job Description:

Overview

McDonald's is one of the most recognised brands worldwide, built on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.

As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in customer areas. Responsibilities include making children feel welcome, handing out balloons, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

You will work in a fast-paced, high-energy environment, so a genuine smile and the ability to connect with customers to make them feel valued are essential.

Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills, including attentive listening, face-to-face verbal communication, and eye contact, are required. Maintaining high energy levels while working efficiently and productively is crucial.

Benefits include holiday pay, service awards, meal allowances, employee discounts from top brands, and more.

This position is ideal for students seeking flexible working hours during their studies.