Part Time Customer Care - Grangemouth

TN United Kingdom; Grangemouth; On-site; GBP 20,000 - 24,000; Part time

Job description

Social network you want to login/join with:

Part Time Customer Care - Grangemouth, Grangemouth

Client:

Location: Grangemouth, United Kingdom

Job Category: Customer Service

EU work permit required: Yes

Job Reference:

4055a976ea44

Job Views:

7

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

Overview

McDonald's is one of the most recognized brands worldwide, and our core values are Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.

As a Customer Care Assistant, you will be the face of the restaurant, engaging with customers and ensuring smooth operations in customer areas. Your activities include welcoming children, handing out balloons, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. Your role is to establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

You will work in a fast-paced, high-energy environment. We seek someone with a genuine smile, the ability to connect with customers, and make them feel valued.

Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills such as attentive listening, face-to-face verbal communication, and eye contact are essential. Maintaining high energy levels while working efficiently and productively is also important.

Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.