Part Time Customer Care Assistant - NEW STORE OPENING - AMMANFORD

McDonald's United Kingdom; Llanelli; On-site; GBP 18,000 - 22,000; Full time

Job summary

Join McDonald's UK as a Customer Care Assistant, where you'll be the face of the restaurant, ensuring a welcoming atmosphere and high standards of cleanliness. This role requires effective communication and teamwork to enhance customer satisfaction in a fast-paced environment. Enjoy benefits like holiday pay, service awards, and employee discounts.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts from top high street and online brands

Qualifications

• Friendly, welcoming, courteous, and helpful behavior.
• Ability to maintain high energy levels while working efficiently.
• Effective communication skills such as attentive listening and face-to-face interaction.

Responsibilities

• Deal with customers and ensure smooth operation in customer areas.
• Maintain cleanliness in dining areas and toilets.
• Establish and maintain positive communication with customers.

Skills

Effective communication

Teamwork

Customer service

Job description

McDonald's UK has been around for over 50 years! We are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.

Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.

Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top highstreet and online brands and much more...........