Part-Time Customer Account Executive (Maternity Cover)

Lawrence Dean Recruitment Ltd; Stevenage; On-site; GBP 18,000 - 31,000; Part time

Benefits offered by this job

Free on-site parking

Job summary

INDCORE is seeking a proactive and organised Customer Account Executive on a part-time maternity cover until March 2028. The role focuses on handling customer accounts, providing administrative and customer support, and helping to drive business growth while maintaining strong client relationships.

Part-time hours range from 16.5 to 36.5 per week, with a 36.5 hour week and Friday finish at 12pm. The successful candidate will work closely with Sales Account Managers, Planning and Operations

Qualifications

• Experience in account handling or customer service.
• Strong administrative and organisational skills.
• Excellent written and verbal communication.
• Confident communicating with customers via telephone, email, and in person.
• Experience in an electronic manufacturing environment desirable.
• Experience using ERP/CRM systems advantageous.

Responsibilities

• Act as the customer advocate within the business.
• Manage and support customer accounts alongside Sales Account Managers.
• Process sales orders and amendments accurately and efficiently.
• Ensure all relevant departments are updated regarding order requirements and delivery schedules.
• Prepare and issue quotations while proactively following up on opportunities.
• Support customer relationship development and business growth initiatives.
• Work closely with Planning and Operations teams to maintain accurate order schedules.
• Attend production meetings and communicate updates to customers where required.
• Ensure company procedures and environmental policies are followed at all times.

Skills

Account handling

Customer service

Administrative skills

Communication

Face-to-face comms

Manufacturing environment

Tools

ERP/CRM systems

Job description

INDCORE is seeking a proactive and organised Customer Account Executive on a part-time maternity cover until March 2028. The role focuses on handling customer accounts, providing administrative and customer support, and helping to drive business growth while maintaining strong client relationships.

Part-time hours range from 16.5 to 36.5 per week, with a 36.5 hour week and Friday finish at 12pm. The successful candidate will work closely with Sales Account Managers, Planning and Operations