Part Time - Credit Controller

JR United Kingdom; Cheltenham; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading credit control service provider in Cheltenham is seeking a Part-Time Credit Controller to manage overdue debts and assist with Direct Debit processes. This role requires experience in credit control and a positive, self-motivated attitude. The position offers flexibility in hours and a collaborative work environment. Join us to enjoy beautiful offices and excellent amenities.

Benefits

Beautiful offices in the countryside

Free parking

Excellent coffee

Qualifications

• Prior experience in credit control is essential.
• Experience in reducing debts and managing overdue invoices.
• Self-motivated with a positive attitude.

Responsibilities

• Collect outstanding debts from large client ledgers.
• Chase overdue customer accounts via phone and email.
• Manage Direct Debit payments and customer queries.
• Carry out credit checks and risk management.

Skills

Chasing overdue invoices

Good MS Excel skills

Positive attitude

Ability to prioritize workload

Teamwork

Job description

Role of a Part-Time Credit Controller

Part-time - 25-30 hours per week, with work hours from 8:30 to 13:30 (flexibility on timing available).

This position involves a broad range of duties, including:

• Collecting outstanding debts from large client ledgers to reduce aged debt, posting and allocating to customer accounts, assisting with managing the direct debit process, and promptly answering queries.
• Calling direct debits and managing companies that have gone into liquidation or administration.
• Actively chasing overdue customer accounts via telephone and email to maximize cash collection.
• Setting up, processing, and managing Direct Debit payments.
• Contacting customers daily to chase bounced direct debits.
• Posting and allocating payments received to the bank.
• Carrying out credit checks and risk management.
• Adhering to all company credit policies.
• Issuing reminder letters for overdue debts as per company policy.
• Escalating non-payers for legal action.
• Handling inbound calls and maintaining the credit control inbox.
• Resolving customer invoice queries.
• Liaising internally with sales, service, and accounts managers.
• Preparing files for legal action.
• Deciding on account stops or releasing orders.
• Highlighting bad debt risks.
• Banking cheques.
• Providing holiday cover for team members.

Requirements to succeed

• Legal right to work in the UK and prior experience in credit control.
• Experience in chasing overdue invoices and debt reduction.
• Good MS Excel skills, ideally with pivot table experience.
• Positive attitude, hardworking, determined, and up for challenges.
• Self-motivated with the ability to prioritize workload.
• Ability to work well within a friendly team.

This is a part-time role, currently covering 5 hours per day, 5 days a week, but flexible hours may be considered. Overtime may be available during busy periods or to cover absences.

In return, we offer:

• Beautiful offices in the countryside.
• Free parking.
• Excellent coffee!

Travail Employment Group Ltd acts as an Employment Agency regarding this vacancy.