Part Time Conference & Events Assistant

Convene; London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading hospitality company is seeking a Part-Time Conference & Events Assistant in London. This role involves providing exceptional service, collaborating with various teams, and ensuring a welcoming environment for clients. Candidates should have excellent communication skills and a basic understanding of food and beverage services.

Benefits

Employee Assistance Program

25 days annual leave plus holidays

Interest-free loans

Ongoing training and recognition programs

Volunteer opportunities

Qualifications

• 1 year of coffee experience a plus.
• Basic knowledge of food and beverage.
• Flexibility for long hours when required.

Responsibilities

• Greeting clients warmly and enthusiastically.
• Setting up and breaking down conference and refresh rooms.
• Maintaining a friendly demeanor at all times.

Skills

Communication

Interpersonal Skills

Multitasking

Education

Food Hygiene or Food Handling Certificate

Job description

We’re seeking a Part-Time Conference & Events Assistant to join our Operations team. The Conference & Events Assistant will report directly to the Service Manager. This role offers a guaranteed 16-hour workweek contract, with flexibility for additional hours during peak periods, potentially up to full-time (40 hours) depending on business needs.

Please note: candidates must currently reside in the UK and be able to work in the UK without sponsorship.

What You’ll Do:

The Conference & Events Assistant will provide genuine anticipatory service to clients and participants in all aspects of hospitality and conference services. Your responsibilities include interacting with clients to ensure a great experience, collaborating with Culinary, Production, and Technology teams, and maintaining a welcoming environment. Key duties include:

1. Greeting clients warmly and enthusiastically
2. Maintaining a friendly demeanor at all times
3. Providing world-class service according to Brand Standards
4. Setting up, replenishing, and breaking down Food and Beverage stations
5. Accommodating special needs and last-minute requests
6. Developing relationships with clients
7. Answering client questions about our culinary offerings and spaces
8. Understanding and executing Program Execution Orders
9. Following checklists and SOPs
10. Setting up and breaking down conference and refresh rooms
11. Performing facility maintenance
12. Keeping work areas safe, clean, organized, and stocked
13. Ensuring proper sanitation and food handling
14. Having full knowledge of menus and recipes
15. Performing opening, mid-shift, and closing duties
16. Cleaning duties such as wiping tables, washing dishes, polishing silverware
17. Maintaining a professional appearance and relationships
18. Performing additional duties as assigned

What We Look For:

• 1 year of coffee experience a plus
• Basic knowledge of food and beverage
• Excellent communication and interpersonal skills
• Highly motivated and capable of leading team members
• Proficient in multitasking
• Food Hygiene or Food Handling Certificate preferred
• Flexibility for long hours when required
• Ability to lift up to 25 pounds and reach overhead
• Ability to stand, sit, and walk for extended periods

Who We Are:

Convene is a global hospitality company managing a portfolio of brands focused on transforming how people meet, work, and gather. We create hospitality-driven experiences across our venues, including event spaces, meeting rooms, and flexible offices, with a strong emphasis on human connection. Our portfolio includes Convene, etc.venues by Convene, and Convene Signature, with nearly 40 locations worldwide.

• Employee Assistance Program: well-being support and personal advice
• Time Off and Work-Life Balance: 25 days annual leave plus holidays, sick pay
• Financial Support: interest-free loans, subsidized bike schemes
• Professional Development: ongoing training, recognition programs
• Community Impact: volunteer opportunities, community initiatives

Convene is committed to diversity and inclusion and is an Equal Opportunity Employer.

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