Part-time Closing Shift Supervisor

KPH Healthcare Services; Liverpool; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated supervisory leader to assist in managing store operations in Liverpool. This role involves overseeing crew activities, resolving customer service issues, and ensuring compliance with mandatory training programs. The ideal candidate will have a strong background in customer service and leadership, with a minimum of a high school diploma. Join a dynamic team where your contributions will directly impact customer experiences and store performance. If you are passionate about providing excellent service and leading a team, this opportunity is perfect for you.

Qualifications

• Minimum education requirement is a High School Diploma or GED.
• Preferred candidates have 2+ years of related experience.

Responsibilities

• Supervise store crew and manage customer service issues.
• Fulfill duties of a Customer Experience Advocate as needed.

Skills

Customer Service Skills

Leadership Skills

Problem-Solving Skills

Education

High School Diploma or GED

AS Degree or Higher

Job description

Overview

Responsible for providing supervisory leadership in the absence of store management. Typically, authority is assigned on an individual shift basis.

Responsibilities

Job Duties:

• Ability to fulfill all duties listed for a Customer Experience Advocate
• May carry out all opening and closing procedures in the absence of store management
• May supervise store’s crew through assigning, directing, and following up on activities, in the absence of store management
• May represent management in resolving customer service issues
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned

Qualifications

Education:

• Minimum: High School Diploma (or currently enrolled) or GED
• Preferred: AS Degree or Higher

Experience:

• Preferred: 2 or more years of previous experience in a related position

Special Conditions of Employment:

• Drug test
• Initial and continuous exclusion and sanction/disciplinary monitoring
• Any and all additional eligibility requirements based on the specific position

Compensation

$16.00-$17.36 per hour

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education.

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state, and federal regulations as it pertains to minimum wage requirements.