Part-Time Client Triage & Admin Support Specialist

Argylltsi; United Kingdom; Remote; GBP 15,000 - 21,000; Part time

Job summary

Argyll and Bute Citizens Advice Bureau is seeking a client-focused individual to join our Lochgilphead office. You will help with triage and admin duties, ensuring clients receive quality guidance from fully trained advisers across Argyll and Bute.

In collaboration with Inspiralba, this role supports clients contacting us by various methods, delivering a friendly, responsive service while developing experience in advice and administration.

Qualifications

• Client-focused individual eager to gain experience in triage and admin support.
• Able to respond to clients via multiple channels and help them receive quality advice from trained advisers.

Responsibilities

• Provide triage and administrative support to advisers.
• Assist clients in obtaining accurate information and guidance from the service.

Job description

Argyll and Bute Citizens Advice Bureau is seeking a client-focused individual to join our Lochgilphead office. You will help with triage and admin duties, ensuring clients receive quality guidance from fully trained advisers across Argyll and Bute.

In collaboration with Inspiralba, this role supports clients contacting us by various methods, delivering a friendly, responsive service while developing experience in advice and administration.