Part Time Branch Assistant

Booker; United Kingdom; On-site; GBP 15,000 - 25,000; Part time

Job summary

An established industry player is seeking a passionate individual for a part-time role focused on delivering exceptional customer service. In a dynamic and fast-paced environment, you will play a key role in ensuring customers have a seamless experience, whether they are shopping in-store or receiving deliveries. This position offers a unique opportunity to contribute to a team dedicated to customer satisfaction while enjoying a range of fantastic benefits. If you thrive in a collaborative setting and are eager to go the extra mile for customers, this could be the perfect fit for you.

Benefits

Colleague discount card

Discounts at Tesco

Free eye test

Health checks discount

Retirement savings plan

Life Assurance

Health and Wellbeing support

Holiday package

Qualifications

• Experience in Wholesale or Retail environment is preferred.
• Strong customer service skills and a positive attitude.

Responsibilities

• Ensure customers receive excellent service and find what they need.
• Maintain stock levels and provide quick service at the tills.

Skills

Customer Service

Teamwork

Time Management

Can-do Attitude

Job description

What's in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates.
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay.
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package.

About the role

*This is a Part Time position.

We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team, you will be in a dynamic, fast-paced environment where no two days are the same.

We are a 5/7 day operation (check our website for specific opening times).

We only recruit individuals who are aged 17 and over.

You will be responsible for

Customers are at the heart of everything we do; our customers need to be back in their own business as quickly as possible having found what they need. We keep the shelves full, provide speed of service through the tills, and wish them a fond farewell. Alternatively, our customers may need a delivery, and we are accurately picking what they need.

You will need

Ideally, experience within the Wholesale or Retail environment.

A can-do attitude.
A passion for customer service.
Be willing to go the extra mile.
Always be there, on time and properly presented.