Part Time Branch Assistant

ENGINEERINGUK; Norwich; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading company in customer service is seeking a part-time team member to deliver exceptional service. You will thrive in a dynamic environment, ensuring customer satisfaction by providing quick service and maintaining stock levels. A can-do attitude and relevant experience in wholesale or retail are essential to succeed in this role.

Benefits

Discounts on purchases at Booker and Tesco

Free eye test and savings on glasses

Life Assurance

Health and Wellbeing support

Great holiday package

Qualifications

• Ideally experience within the Wholesale or Retail environment.
• A can-do attitude.
• A passion for customer service.

Responsibilities

• Ensure customers find what they need quickly and efficiently.
• Keep shelves stocked and provide quick service at the tills.
• Ensure accurate picking of delivery orders.

Skills

Customer service

Reliability

Punctuality

Presentation

Teamwork

Job description

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What's in it for you

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4-day period after every four-weekly pay day, i.e., thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further deals throughout the year.
• Up to 30% off car, pet, and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses, and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates.
• An exclusive deals and discounts website saving you money on everyday purchases, including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme, which allows you to buy Tesco shares at a discount in the future.
• Retirement savings plan (pension) - save up to 5%, and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times your annual pay.
• Health and Wellbeing support and resources, including our 24/7 confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package.

About the role

*This is a Part-Time position.

We are looking for someone with a can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team, you will be in a dynamic, fast-paced environment where no two days are the same.

We operate 5/7 days a week (check our website for specific opening times).

We only recruit individuals aged 17 and over.

You will be responsible for

Customers are central to everything we do. Our goal is to ensure they are back in their own business as quickly as possible, having found what they need. We keep the shelves stocked, provide quick service at the tills, and wish them a warm farewell. Sometimes, customers need a delivery, and we ensure accurate picking of their orders.

You will need

• Ideally experience within the Wholesale or Retail environment.
• A can-do attitude.
• A passion for customer service.
• Willingness to go the extra mile.
• Reliability, punctuality, and proper presentation.

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