Part Time Branch Assistant

Booker; Cardiff; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading company in the wholesale sector is seeking a part-time customer service representative in Cardiff. The role involves ensuring customer satisfaction, maintaining stock levels, and providing efficient service in a dynamic environment. Ideal candidates will have a positive attitude, reliability, and a passion for customer service.

Benefits

Colleague discount card with 10% off purchases

Pension plan with matching contributions

Health and Wellbeing support

Exclusive access to discounted rates

Great holiday package

Qualifications

• Experience in the Wholesale or Retail environment is ideal.
• A can-do attitude and willingness to go the extra mile.
• Proper presentation and reliability are essential.

Responsibilities

• Ensure customers find what they need quickly and provide speedy service.
• Handle deliveries and accurately pick customer orders.

Skills

Customer service

Reliability

Punctuality

Teamwork

Positive attitude

Job description

What's in it for you

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4-day period after every four-weekly pay day, i.e., thirteen times a year. In addition, 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile, along with further deals throughout the year.
• Up to 30% off car, pet, and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% on glasses, prescription sunglasses, and contact lenses when you spend £50 or more.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates.
• An exclusive deals and discounts website saving you money on everyday purchases, including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme, allowing you to buy Tesco shares at a discount.
• Retirement savings plan (pension) - save up to 5%, and Booker will match your contribution.
• Life Assurance - coverage for death in service life cover of up to three times your annual pay.
• Health and Wellbeing support, including our 24/7 confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package.

About the role

*This is a Part-Time position.*

We are looking for someone with a positive attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team, you will be in a dynamic, fast-paced environment where no two days are the same.

We operate 5/7 days a week (please check our website for specific opening times).

We only recruit individuals aged 17 and over.

You will be responsible for

• Putting customers at the heart of everything we do, ensuring they find what they need quickly, keeping shelves stocked, providing speedy service at the tills, and bidding farewell warmly.
• Handling deliveries and accurately picking customer orders.

You will need

• Ideally experience in the Wholesale or Retail environment.
• A can-do attitude.
• A passion for customer service.
• Willingness to go the extra mile.
• Reliability, punctuality, and proper presentation.