Part-Time Administrative Support Worker (Fridays, Hybrid)

Be Applied Ltd; Wirral; Hybrid; GBP 12,000 - 18,000; Part time

Job summary

Citizens Advice Wirral is seeking an Administration Support Worker for a hybrid role in Wirral. This junior position focuses on delivering administrative support across projects, handling communications, coordinating volunteers, and assisting with publicity and social media publication.

The role requires engagement with clients and partners, plus occasional out-of-hours events. You will support the team with minutes, reception duties, and safeguarding procedures, while maintaining data

Qualifications

• Ability to write clearly and accurately.
• Experience handling multiple tasks and meeting deadlines.
• Familiar with Google Suite and basic admin processes.
• Experience working with volunteers and service users.
• Awareness of data protection regulations.

Responsibilities

• Carry out administrative tasks to aid project delivery.
• Manage correspondence including typing, scanning and filing.
• Phone clients to book appointments and triage assessments.
• Assist with confidential financial and HR data input.
• Communicate with clients, staff, volunteers and external organisations.
• Support Communications Officer to publish materials on social media.
• Supervise volunteer support workers and conduct appraisals.
• Attend meetings and take minutes.
• Provide reception duties at venues.
• Carry out fire marshal and first aid duties.
• Ensure Data Protection training and health & safety compliance.
• Report safeguarding concerns.
• Attend out of hours events and fundraising.
• Carry out other tasks to support service delivery.

Skills

Clear writing

Communication

Multitasking

Numeracy

Independent work

Volunteer coordination

Data protection

Digital literacy

Tools

Google Suite

Job description

Citizens Advice Wirral is seeking an Administration Support Worker for a hybrid role in Wirral. This junior position focuses on delivering administrative support across projects, handling communications, coordinating volunteers, and assisting with publicity and social media publication.

The role requires engagement with clients and partners, plus occasional out-of-hours events. You will support the team with minutes, reception duties, and safeguarding procedures, while maintaining data