Part-time account assistant

Polkadotfrog; England; On-site; GBP 18,000; Part time

Job summary

A financial services company in the Ipswich area is seeking a part-time Credit Control professional to manage ledgers, process invoices, and handle customer payments. The ideal candidate must have at least two years of experience in credit control or accounts and a proficient level in Microsoft Excel. The position is office-based with a flexible work schedule, requiring on-site presence five days a week.

Qualifications

• Minimum 2 years in a credit control or accounts role.
• Proficient in Microsoft Excel (preferred).
• Experience with bespoke systems beneficial.

Responsibilities

• Manage Credit Control Ledger.
• Process supplier and sales invoices.
• Record customer payments.
• Administer company credit card.
• Reconcile expense sheets.

Skills

Microsoft Excel

Strong verbal communication

Friendly telephone manner

Education

Bookkeeping certification

AAT qualification

Job description

Overview

Position Type: Permanent, Part-Time. Salary: 17,700 per annum. Working Hours: Monday to Friday, 09:30–15:00 (25 hours/week, excluding Bank Holidays). Start and finish times are negotiable, but presence in the office five days a week is required. Location: Office-based, Ipswich area. Includes a 30-minute lunch break.

Responsibilities

• Credit Control Ledger Management
• Process supplier and sales invoices
• Record customer payments
• Company Credit Card Administration
• Reconcile expense sheets with statements
• Resolve related queries
• Rebate Processing
• Secure authorisation and process merchant rebates (excluding specific accounts)
• Bank Reconciliation
• Post customer payments from online banking
• General Administrative Support
• Assist with ad hoc duties across the accounts function
• Customer Interaction
• Provide first-line telephone support in collaboration with the Customer Support team

Person Specification

Skills & Competencies

• Proficient in Microsoft Excel (preferred)
• Strong verbal and written communication
• Professional and friendly telephone manner

Qualifications

• Bookkeeping certification (desirable)
• AAT qualification (desirable)

Experience

• Minimum 2 years in a credit control or accounts role

Systems Knowledge

• Experience with bespoke systems beneficial (training provided)

Personal Attributes

• Calm and composed under pressure
• Flexible and adaptable to business needs
• Positive, proactive can-do attitude

Core Values

• Passionate: Committed to quality and staff development
• Respectful: Promotes sustainability, inclusion, and equality
• Innovative: Focused on customer-driven product development
• Dependable: Operates with integrity and transparency
• Customer-Centric: Builds strong, lasting relationships