Part Time 24 Hour Sales & Service Manager

TN United Kingdom; Braintree; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player seeks a dynamic Sales and Service Manager to lead a team in creating exceptional customer experiences. This role involves overseeing shop floor operations, inspiring team performance, and ensuring top-notch customer service. With a commitment to employee wellbeing and career development, this opportunity offers a rewarding career path in a company known for its innovative shoemaking legacy. Join a forward-thinking business that values sustainability and supports its employees in achieving their professional goals.

Benefits

Free pair of shoes for work

Discount card for Clarks shoes

Employee Assistance Programme

Flexible family leave

Employee life cover

Maternity/adoption leave

Career development opportunities

Generous holiday allowance

Company pension scheme

Qualifications

• Experience in retail and customer service roles.
• Ability to inspire and lead a team effectively.

Responsibilities

• Manage shop floor operations and merchandising.
• Create unique customer experiences and handle service issues.

Skills

Retail Experience

Customer Service

Communication Skills

Leadership

Job description

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Client:

Clarks

Location:

Braintree, United Kingdom

Job Category:

Retail

EU work permit required:

Yes

Job Reference:

14a146cc6a9a

Job Views:

6

Posted:

05.05.2025

Expiry Date:

Job Description:

As a Sales and Service Manager, you’ll set a shining example of customer service and sales performance for your team. Running the shop floor, merchandising, and supporting your team, you’ll create unique customer experiences that highlight why Clarks stores have been a staple on the high street for two centuries.

You’ll be well rewarded. Benefits include a free pair of shoes for work, a discount card for up to 20 pairs of Clarks shoes annually, access to our Employee Assistance Programme supporting wellbeing, and career development opportunities including training and education grants for you and your family.

We offer flexible family leave, employee life cover, and maternity/adoption leave, ensuring a great quality of life. As part of a business committed to Sustainable Development Goals and supporting the Retail Trust, you’ll contribute to building a better future for yourself, your family, and the industry.

What we need from you

You should have retail experience and confidence to step into the Sales and Service Manager role. Excellent communication skills, the ability to inspire your team, and handle customer service issues efficiently are essential. Your energy and leadership will make you an asset, and you should be aiming for more senior roles in the future.

About Clarks

Founded in Somerset in 1825, Clarks has been a leader in innovative shoemaking. Our archive includes over 22,000 pairs, such as the Desert Boot and Wallabee. We continue to blend invention and craftsmanship, collaborating with cultural icons and leading social change, reimagining legendary silhouettes, and creating shoes that move with the world.

The benefits

Along with a rewarding career, development opportunities, and a competitive salary, we offer a generous holiday allowance and a company pension scheme.