Part Sales Executive Apprenticeship

Getting In Limited; Stockport; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in automotive parts distribution is offering a 'Part Sales Executive Apprenticeship' in Stockport. This role combines sales and customer service, providing an excellent pathway for long-term career development. Successful candidates will be responsible for achieving sales targets while ensuring high customer satisfaction. Ideal for those looking to gain hands-on experience in a reputable retail environment.

Qualifications

• Strong communication skills are essential for customer interaction.
• IT and organization skills needed to manage sales processes.
• Ability to work under pressure and keep good time.

Responsibilities

• Achieving KPIs and revenue objectives with target customers.
• Providing exceptional customer service and managing relationships.
• Identifying upsell opportunities and maintaining product knowledge.

Skills

Communication skills

IT skills

Organisation skills

Hardworking

Good timekeeping

Ability to work under pressure

Job description

What do you want to search? Keyword Apprenticeship Type Location

Part Sales Executive Apprenticeship

Apply From: 07/06/2025

Learning Provider

Delivered by THE TRAFFORD AND STOCKPORT COLLEGE GROUP

Employer

SWANSWAY GARAGES LIMITED

Vacancy Description

This apprenticeship involves:

• Achieving personal target KPIs and revenue objectives with target customer sets.
• Accurately identifying parts to meet customer sales requirements.
• Utilising all product promotions effectively to achieve specific targets.
• Identifying and exploiting all upsell opportunities to grow sales.
• Maintaining knowledge of new or updated parts through training and reading updates.
• Understanding the Unique Selling Proposition of the TPS brand and how to overcome sales objections.
• Recording and providing feedback on lost sales opportunities to the Sales Manager.

Customers

• Providing high levels of customer service at all times.
• Aiming to improve Customer Satisfaction scores.
• Building strong relationships with clients through regular contact.
• Responding to customer requests and providing expert advice.
• Dealing efficiently with trade customers visiting the TPS Centre.
• Recording customer delivery requirements and communicating with the team.
• Resolving customer concerns professionally.
• Maintaining a professional appearance and conduct.
• Reviewing customer discounts regularly and applying appropriate discounts.
• Maintaining accurate customer records in compliance with data protection laws.
• Communicating credit status to customers and handling disputes professionally.

Communication

• Supporting the TPS Centre team to ensure good working relationships and customer service.
• Collaborating with the Sales Manager to achieve sales targets.
• Feedback customer comments to improve experience.
• Ensuring customers are aware of their credit situation and following guidelines for escalations.
• Using the latest job description from TPS Hub.

Systems and Processes

• Handling calls and enquiries within KPIs using the approved greeting.
• Using all systems correctly, e.g., EKTA/vin-lookup for parts search and ordering.
• Completing documentation accurately and promptly.
• Processing transactions in line with TPS Guidelines.
• Keeping the working environment tidy and efficient.
• Ensuring compliance with standards, legal, and ethical guidelines.
• sourcing additional parts from other Centres or outside the network when necessary.

Key Details

Vacancy Title

Part Sales Executive Apprenticeship

Employer Description

Established in 2006, TPS provides Volkswagen Group Genuine Parts across the UK, expanding to 83 centres. This role offers a pathway into a long-lasting career with a reputable retailer.

Vacancy Location

Unit 7, Lawnhurst Trading Estate Bird Hall Lane Stockport SK3 0SD

Wage Frequency

Custom

Number of Vacancies

2

Vacancy Reference Number

1000324349

Key Dates

Apply From: 07/06/2025

Closing Date For Applications: 18/06/2025 23:59

Possible Start Date: 01/07/2025

Skills Required

Communication skills, IT skills, Organisation skills, Hardworking, Good timekeeping, Ability to work under pressure