Parking Services Manager

Dover District Council; Dover; On-site; GBP 30,000 - 45,000; Full time

Job summary

Join Dover District Council as a Parking Services Manager, leading a team dedicated to providing exceptional parking services. This role involves overseeing compliance and operations to adapt to changing demands while maximizing financial benefits. The council offers a supportive environment and valuable employee benefits, including a generous annual leave and participation in the pension scheme.

Benefits

Benenden Healthcare Membership

Local government pension scheme

Generous annual leave provision

Discount scheme at leisure centre

On-site parking

Cycle2Work scheme

Salary Sacrifice Car Scheme

Qualifications

• Demonstrable experience in parking enforcement and customer service.
• Strong management experience in local government or similar.
• Ability to learn new ICT systems effectively.

Responsibilities

• Lead and develop the efficient operation of the Parking Services Team.
• Oversee all compliance and enforcement functions for parking services.
• Provide operational and strategic advice to maximize income.

Skills

Parking enforcement

Customer service

Management

ICT proficiency

Tools

Microsoft applications

Job description

***Applications for part time hours will also be considered***

Dover District Council has an exciting agenda to deliver first class public services, putting our residents at the heart of everything we do. From building new, affordable homes to exciting regeneration schemes. A career with Dover District Council offers you the opportunity to excel.

As an employer, Dover District Council is proud to provide a supportive, friendly, diverse and flexible working environment in which our employees can thrive. We have a team of enthusiastic employees, delivering services they are passionate about.

The Role & Responsibilities:

To lead and develop the efficient operation of the Parking Services Team for the delivery of an exceptional service. Oversee all aspects of Parking Services including all compliance and enforcement functions from the issuing of Penalty Charge Notices to responses to appeals at all stages as well as managing all aspects of the Council’s on and off street parking functions to ensure that income is maximised across the service, offering both operational and strategic advice in support of the Council’s priorities.

Who We Are Looking For

We are looking for an enthusiastic, motivated, and performance-focused manager to lead our Parking Services teams and deliver parking related schemes. This role provides an ideal opportunity for the right person to join us to lead, develop and adapt our services to meet the changing demands that we’ll face over the coming years.

You will have demonstrable experience in parking enforcement, customer service, or local government transport operations and strong management experience in an enforcement (or similar) role.

You will also be confident with ICT, including Microsoft applications, with an ability to learn new systems and develop them to fit the departmental needs.

You will be an innovative manager and be continually seeking opportunities to improve and to deliver an efficient parking service that provides maximum financial and environmental benefits for both the council and its residents.

What Can We Offer?

We can provide a friendly and supportive environment for you to excel in. We also offer several employee benefits, such as:

• Benenden Healthcare Membership and Employee Assistance Program)

• Opt-in Local government pension scheme with the opportunity for staff to make advanced, voluntary contributions (AVCs) to top up their pension

• Generous annual leave provision

• Discount scheme including reduced membership rates at the local leisure centre

• On-site parking

• Cycle2Work scheme

• Generous Salary Sacrifice Car Scheme

Due to the nature of this role, the successful applicant will be required to undertake a Basic DBS check as part of their pre-employment clearances.

The quality of your application will be considered as part of the recruitment process.

What Next?

If you would like a further discussion about the post then please contact Helen Lamb, Head of Finance & Investment at [e-mail].

Interviews date to be confirmed.