Parking Attendant - Zero Hours

The Belfry Hotel & Resort; Sutton Coldfield; On-site; GBP 40,000 - 60,000; Part time

Job summary

A prestigious hospitality site in Sutton Coldfield seeks a Parking Attendant. You will be the first point of contact for guests, ensuring a smooth car park operation with exceptional customer service. The role offers an on-target earning potential of £12.80 per hour, plus various benefits including discounted wellness programs and career development opportunities. Ideal candidates will have strong communication skills and a friendly demeanor.

Benefits

Discounted gym memberships

Mental health support

Access to learning and development programs

Employee discounts at resort facilities

Qualifications

• Friendly, approachable, and professional demeanor.
• Ability to maintain cleanliness and safety.
• Previous experience in hospitality is desirable.

Responsibilities

• Direct guests to parking spaces and ensure a smooth flow of traffic.
• Maintain cleanliness and organization of the car park.
• Assist guests with parking queries.

Skills

Excellent communication skills

Customer service skills

Attention to detail

Calm under pressure

Job description

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Parking Attendant - Zero Hours, Sutton Coldfield

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Client:

The Belfry Hotel & Resort

Location:

Sutton Coldfield, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

cb737b001684

Job Views:

Posted:

Expiry Date:

26.09.2025

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Job Description:

The Belfry Hotel & Resort is an award-winning hotel, home
to 300+ luxurious bedrooms and suites, several restaurants and bars, events and
meetings spaces, a leisure club and spa. Our three golf courses, including The
Brabazon, are recognised as world-class, and home to this year’s Betfred
British Masters. Whether you're drawn to our iconic golf courses, the serenity
of the spa, the excitement of guest services, or our behind-the-scenes
operations, there's a place for you in our vibrant team.

We are writing a new and exciting chapter in the history of
The Belfry. A major expansion and renovation project has begun at our resort,
due for completion in Autumn 2025. With a substantial investment in excess of
£80 million, we are enriching our resort including the addition of a new event
space, The Masters Suite, 149 extra bedrooms, a state-of-the-art leisure club,
and much more.

We
believe in taking care of our team just as much as we do our guests. That's why
we were named in the 2024 Caterer’s Top 30 Best Places to Work, as well as
Springboard’s 2024 Best Employer. So, join us on our journey as we unveil a new
and unparalleled resort.

About
the role

As a Parking Attendant at The Belfry, you’ll be the first point of
contact for our guests, providing a warm welcome and assisting with the smooth
operation of our car park facilities. Your role will be key in ensuring our
guests have a seamless and enjoyable experience from the moment they arrive.

The on-target earning potential for this role is a £12.80 hourly rate, comprising a base hourly rate of £12.21 supplemented by an estimated £0.59 in gratuities per hour, ensuring a rewarding compensation package.

Key
Responsibilities:

• Directing guests to available parking spaces and ensuring a smooth flow
  of traffic
• Ensuring that the car park is clean, organised, and safe for guests
• Providing excellent customer service by assisting guests with any
  parking or vehicle-related queries
• Reporting any maintenance or safety issues within the car park area to
  the relevant team
• Supporting with other duties as required, including assisting guests
  with luggage or directing them to key areas on-site

Ideal
Candidate:

• Excellent
  communication and customer service skills
• A
  friendly, approachable, and professional demeanour
• Ability
  to stay calm and efficient during busy periods
• A good
  eye for detail and a commitment to maintaining a high standard of
  cleanliness and safety
• Previous
  experience in a similar role or within hospitality is desirable, but not
  essential
• A valid
  driving license is preferable

Belfry Benefits

Learning & Development

We inspire and develop our
team through on-the-job coaching & mentoring, in-house training and provide
access to our online learning platform, The Belfry Campus. We offer
apprenticeships in a host of subjects delivering nationally recognised qualifications
to help advance careers, and our LEAD development programme empowers and
inspires our teams to grow from Team Member through to Executive roles. We aim
to promote internally where possible, nurture ambition and ensure all our team
looking to progress have development plans in place, to support you to achieve
your potential.

We prioritise your wellbeing
with discounted gym memberships and wellness programmes for personal growth.
Partnering with The Burnt Chef Project, we offer mental health support and
access to funded counselling. Our healthcare schemes include life assurance,
24-hour GP services, and health cash-plans, while our Menopause Support
programme provides tailored assistance. With Wagestream access, you can easily
track earnings, manage savings, and access wages on your terms, promoting
financial wellness. Our Cycle2Work scheme supports sustainable travel for
environmental and team wellbeing.

Showing our appreciation

We appreciate our team with
our annual Belfry Awards, long service recognition, and extra holidays for
loyalty and team events. Enjoy discounts at our resort's restaurants, bars,
spa, and golf, for you and your friends & family. Access to Perkbox provides
discounts & vouchers for everyday use plus on the spot rewards for your
hard work. We provide free parking, a subsidised taxi service, and
complimentary meals during shifts.

Making a difference

We are committed to
sustainability and are proud of our Silver Award from Green Tourism and GEO
Certification. The Belfry, spanning 550 acres in the Midlands, prioritises
giving back to our local community and protecting wildlife. We integrate ESG
into everything we do, from charity initiatives, raising over £20,000 last
year, to golf course maintenance. We track charitable work at personal,
departmental, and resort-wide levels to showcase our community contributions.

Our Values

Working here is more than ‘just a
job’: we are a community that values each individual’s contribution and growth,
whilst supporting each other’s success - regardless of department or role. Our
Belfry Beliefs – Make a Difference, Own Our Actions, Better Together, and
Deliver Every Day – aren't just words; they're the foundation of our culture
and the essence of who we are.