Parking Attendant Supervisor - FLK13336

Falkirk Council; Falkirk; On-site; GBP 25,000 - 30,000; Full time

Job summary

A local government council in Falkirk is seeking a Parking Enforcement Supervisor to oversee on and off-street parking activities. The role involves supervising a team, managing penalty charge notices, and handling cash for parking meters. Candidates should possess strong customer care skills and a relevant qualification. The position offers a local authority pension scheme and generous holiday entitlement.

Benefits

Local Authority pension scheme

27 days annual leave, increasing with service

Benefits portal

Qualifications

• Ability to work as part of a team.
• Experience in health & safety regulations.
• Ability to mentor and supervise staff.

Responsibilities

• Supervise team issuing penalty charge notices.
• Load pay & display ticket machines and handle cash boxes.
• Work across various locations throughout the council boundary.

Skills

Customer care skills

Data protection legislation knowledge

Health & safety regulations

Education

City & Guilds Level 2 Parking Enforcement Officer qualification

Job description

Job Advert

Location: Falkirk Community Stadium/Falkirk Library

Falkirk Council

Our Council of the Future builds on the fact that Falkirk Council is well respected, has a culture of efficiency and continuous improvement and we take our community leadership role very seriously.

The Role

This is an opportunity for a talented individual to provide a mentoring role as well as enforcement of Falkirk Council’s on & off-street parking in accordance with the relevant regulations.

You will supervise an integrated team who issue penalty charge notices using electronic handheld devices and be mobile throughout the Council boundary, working in various locations, predominantly outdoors with travel between locations.

You will load pay & display ticket machines with tickets and replace cash boxes as necessary also collecting and manual handling said cash boxes into a council vehicle, including delivery and unloading at appropriate location.

You will hold a City & Guilds in Level 2 Parking Enforcement Officer qualification within 18 months of appointment.

You will have good customer care skills, experience of data protection legislation with an ability to work as part of a team. You will have experience in current health & safety regulations and procedures and experience following national guidelines.

You will work 37 hours per week over 5 days Monday to Saturday with 1 day off to be agreed on a rota basis. Shift 1 hours are 8.00 – 15.54 with a 30-minute lunch break. Shift 2 hours are 10.00 – 17.54 with a 30-minute lunch break. Shifts 1 and 2 are worked on a rota basis.

Benefits

• Local Authority pension scheme
• 27 days annual leave (increasing each year) & 8 public holidays
• Benefits portal with a range from local to national businesses