Parking Appeals And Representations Officer

Carrington West; City Of London; On-site; Full time

Job summary

An exciting opportunity has arisen for a dedicated Parking Representations and Appeals Officer to join a dynamic team in London. This full-time contract role involves investigating parking appeals, enforcing penalty charge notices, and managing various complaints. You will engage with the public and external contractors, providing expert advice and support. Flexible working arrangements and home working opportunities make this position attractive for those with relevant experience. If you are passionate about parking enforcement and want to make a difference, this role is perfect for you.

Qualifications

• Experience in handling parking appeals and representations is essential.
• Strong communication and investigative skills are required.

Responsibilities

• Investigate parking appeals and manage statutory complaints.
• Enforce penalty charge notices and liaise with external parties.

Skills

Parking Appeals Experience

Investigative Skills

Communication Skills

Job description

An opportunity has arisen for a Parking Representations and Appeals Officer to join a client in London on a contract basis. You will be responsible for investigating parking appeals and representations, enforcing PCN's (penalty charge notices) where applicable, and managing statutory and non-statutory complaints. Other duties include handling telephone queries, carrying out site visits, providing specialist parking advice, and assisting the parking enforcement contractor with any issues or problems.

This is a full-time contract position so please only apply if you have Parking Appeals experience. The rate on offer is £22 - £24 per hour - negotiable for the right candidate. Flexible working arrangements are available alongside home working opportunities.

Duties & Responsibilities:

1. Investigating parking appeals and representations issued to the public
2. Reviewing and enforcing PCN's where applicable
3. Managing statutory and non-statutory complaints via telephone, email, and post
4. Liaising with external contractors and parties

Previous experience in Parking Appeals is essential for this role.

For a full description and further information on the role, please call Ilya Donets at Carrington West on 02393 876028 or email [e-mail].

By applying for this position you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third-party clients specifically relevant to any roles you have applied for. If at any stage you wish to withdraw your consent please email us.