Park Host

Alton Towers Resort; Stoke-on-Trent; On-site; GBP 10,000 - 40,000; Part time

Job summary

A popular amusement park in Stoke-on-Trent is looking for enthusiastic individuals to join as Park Hosts. The role involves engaging with guests across various departments and delivering exceptional customer service. Flexibility to work both weekdays and weekends is essential. Join an exciting team during peak events and enjoy benefits like a Merlin Magic Pass for free admission to attractions worldwide.

Benefits

Pension

Life Assurance

Discretionary company bonus

25 days' holiday

Merlin Magic Pass

25% discount in retail shops

40% discount on LEGO

Qualifications

• Passionate about customer service and creating unforgettable experiences.
• Thrives in dynamic environments with lots of guest interaction.
• Availability to work weekdays and weekends.

Responsibilities

• Be placed in Retail, Guest Excellence, or Sales & Admissions.
• Deliver exceptional service with a smile.
• Make guests' experiences the best they can be.

Skills

Customer service

Engagement skills

Flexibility

Teamwork

Education

Latest education / graduate GCSE

Job description

Job Overview

Job information: Park Host from the Company Alton Towers Resort. This Park Host vacancy is located in Stoke-on-Trent, United Kingdom. This opening is open to job seekers who have the latest education / graduate GCSE. Job vacancies in this Sports field have been opened and published up to the specified time.

Job Responsibility

What you'll bring to the team: Qualifications & Experience: Are you passionate about customer service and creating unforgettable experiences? Do you thrive in dynamic environments with lots of guest interaction? If so, we want you to join our team as a Park Host at Alton Towers Resort during our busiest and most exciting time of the year!

As a Park Host you will have the option to be placed in one of the following guest-facing departments: Retail, Guest Excellence or Sales & Admissions. Please let us know your preference if any within your application when prompted.

What We're Looking For:

• Enthusiastic Individuals: You love engaging with people and delivering exceptional service with a smile.
• Availability: Flexibility is key. We need colleagues who can work both weekdays and weekends.
• Guest Obsessed: Whether it's in Retail, Sales & Admissions, or Guest Excellence, you're all about making our guests' experiences the best they can be.

Why Join Us?

Exciting Events: Be part of our award-winning Scarefest and lively Oktoberfest celebrations.

Team Spirit: Join a team that's as passionate about delivering fun as you are.

Variety: Choose from roles in Retail, Sales & Admissions, or Guest Excellence—discussed further during the interview.

How to Apply

If you're ready to bring your energy, enthusiasm, and exceptional customer service skills to Alton Towers Resort, apply now and make this season unforgettable for our guests! Interviews will include discussions about role preferences and availability.

Interview Dates: Thursday 19^th and Saturday 21^st September.

Company & Diversity

Alton Towers Resort is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Benefits

We\'re growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects. Benefits include Pension, Life Assurance, discretionary company bonus, 25 days\' holiday and, of course, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, as well as 25% discount in our retail shops and restaurants and 40% discount on LEGO.

Pay Range

Compensation between GBP £7.49/Hr. - GBP £11.44/Hr.

Notes

Keywords: Stoke-on-Trent jobs

Closed Date: 2025-11-05