Parent Outreach Practitioner Best Start Family Hub

Ealing Council (London Borough of Ealing); Greater London; On-site; GBP 32,000 - 38,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Flexible working

Learning & development opportunities

Professional supervision

Employee wellbeing

Job summary

Ealing Council is recruiting a Parent Outreach Practitioner to lead the development and delivery of parent engagement across the Borough's Family Hub network. You will work with parents, carers, community organisations and partners to build relationships, boost participation and ensure parent voice informs service design.

The role supports Parent Champion and peer-support programmes, community outreach, and co-production opportunities that reach diverse families.

Qualifications

• Experience in community outreach and engagement.
• Experience working with parents and families.
• Experience facilitating participation and consultation activities.
• Experience building partnerships across organisations.
• Experience managing projects or community initiatives.

Responsibilities

• Lead parent engagement and outreach activity.
• Develop Parent Champion and peer-support programmes.
• Recruit, train and support volunteers and parent representatives.
• Strengthen engagement with underserved communities.
• Facilitate co-production and consultation activities.
• Build partnerships across the voluntary and community sector.
• Support communication and promotional campaigns.
• Monitor impact and report on engagement outcomes.
• Champion equality, inclusion and community participation.

Job description

About Us

At Ealing Council, we believe that parents and communities are critical partners in improving outcomes for children.

About Us

At Ealing Council, we believe that parents and communities are critical partners in improving outcomes for children.
Through our Best Start in Life Programme and Family Hub transformation, we are investing in stronger community engagement, parent leadership and co-production to ensure services are shaped by the voices and experiences of local families.
This exciting new role will lead parent engagement activities across Ealing and help create sustainable and meaningful opportunities for families to influence services. The role is funded through the Department for Education's Best Start in Life programme.

About The Role

The Parent Outreach Practitioner will lead the development and delivery of parent engagement approaches across Ealing's Family Hub network.
You will work closely with parents, carers, community organisations and partners to build strong relationships, increase participation and ensure parent voice is central to service design and delivery.
The role will support the development of Parent Champion and peer support programmes, community outreach initiatives and co-production opportunities that reach families from all backgrounds.

Key Responsibilities

• Lead parent engagement and outreach activity.
• Develop Parent Champion and peer-support programmes.
• Recruit, train and support volunteers and parent representatives.
• Strengthen engagement with underserved communities.
• Facilitate co-production and consultation activities.
• Build partnerships across the voluntary and community sector.
• Support communication and promotional campaigns.
• Monitor impact and report on engagement outcomes.
• Champion equality, inclusion and community participation.

About You

You will be an experienced engagement professional with strong community development and partnership-building skills.

Essential Experience

• Experience of community outreach and engagement.
• Experience working directly with parents and families.
• Experience facilitating participation and consultation activities.
• Experience building partnerships across organisations.
• Experience managing projects or community initiatives.

Essential Knowledge And Skills

• Understanding of family support and early intervention services.
• Knowledge of community engagement approaches.
• Excellent communication and influencing skills.
• Strong facilitation and presentation skills.
• Ability to build trust with diverse communities.
• Commitment to co-production and inclusion.
• Ability to use data and feedback to improve services.

What We Offer

• Local Government Pension Scheme.
• Flexible working arrangements.
• Extensive learning and development opportunities.
• Professional supervision and support.
• Employee wellbeing programmes.
• The opportunity to contribute to a major transformation programme supporting children and families across Ealing.

Additional Information

Ealing council is committed to safeguarding children and vulnerable adults and expects all staff to share this commitment. Ealing follows safer recruitment practices to protect children and vulnerable adults. The post holder will be subject to an enhanced Disclosure and Barring Service (DBS) check.
We welcome applications from all sections of our communities and are committed to building a workforce that reflects the diversity of Ealing.
For further information about the role. Please contact Beth Kelly, Head of Early Intervention and Community Outreach email [e-mail].
You must have the right to work in the UK. Evidence for the right to work in the UK will be requested at the interview stage.
It is an exciting time to join us, here at Ealing Council. If you would like to make a positive difference to our residents and borough, then we’re looking forward to hearing from you.
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Ealing Council is committed to creating good jobs and delivering on its connected communities’ agenda. We are committed to equality of opportunity, to being fair and inclusive.
We therefore welcome applications from all residents of the borough, we particularly welcome applications from candidates who are entering the employment market in the early stages of their career and mid-career professionals, who are currently underrepresented in Ealing’s workforce.
Please note all applications will be determined on merit.
This role is subject to Ealing Council’s enhanced vetting process.

Closing date: Wednesday 25 November 2026.