Parcel Porter

Portico; London; On-site; GBP 31,000; Full time

Job summary

A leading company, Portico, seeks an experienced Parcel Porter to support residents in a luxury environment at the Television Centre in White City. With diverse responsibilities from parcel management to customer service, this role offers a competitive salary and benefits, ensuring a fulfilling work life.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

Thank you voucher scheme

24-hour personal helpline offering counselling & information services

Access to Choices discounts and benefits platform

Training Academy with development opportunities

Qualifications

• Capable of multitasking and exceeding residents' expectations.
• Strong attention to detail and excellent customer service skills.

Responsibilities

• Receiving parcels and registering them in the system.
• Organizing parcels and delivering to apartments.
• Performing meter readings and making facility reservations.

Skills

Attention to detail

Customer service

Multitasking

Job description

Company Description

Portico is defined by our unique culture – one that rewards hard work and dedication, empowers people to grow, and believes that work should be fun and engaging!

Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop, and progress in their careers.

Job Description

Portico is seeking an experienced Parcel Porter to join our team based at the iconic Television Centre in White City. This Grade II listed building has been converted into luxury residences. Onsite amenities include the renowned Endo at the Rotunda restaurant and a gym wellness area managed by Soho House exclusively for residents and members.

Responsibilities include:

1. Receiving parcels and registering them in the system
2. Organizing parcels on the shelves behind the concierge desk
3. Delivering or assisting with the delivery of large/heavy packages directly to apartments
4. Delivering parcels to residents’ apartments upon request, subject to availability
5. Handing over parcels to residents at the concierge desk
6. Releasing emergency keys according to procedures
7. Performing meter readings at residents’ requests
8. Making reservations for property facilities (Meeting Room, Screening Room, Parking)

Hours: 40 hours per week, shifts from 9am-6pm, Monday to Friday.

Salary: £30,015 per annum

Qualifications

The ideal candidate must be capable of multitasking and willing to go the extra mile to exceed residents’ expectations. Our concierge team ensures all parcels are logged, requests are followed through promptly, with strong attention to detail and excellent customer service skills.

Additional Information

What’s in it for you?

• Excellent holiday allowance
• Pension contributions
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme
• 24-hour personal helpline offering counselling & information services
• Access to Choices, our discounts and benefits platform offering savings at high street retailers, hotels, cinemas, and more
• Training Academy with development opportunities