Paramedic Learning Facilitator

North West Ambulance Service NHS Trust; Northwich; On-site; GBP 42,000 - 62,000; Full time

Job summary

North West Ambulance Service NHS Trust seeks a Paramedic Learning Facilitator to support learners and mentors within PES Operations. The post holder reports to the Sector Manager and collaborates with the Sector management team to improve learner experiences and outcomes.

The role involves 70% time on operational shifts with learners on a double crewed ambulance and 30% on non-operational learning activities.

Qualifications

• Qualified paramedic with experience in pre-hospital/urgent care.
• Experience delivering work-based learning / learning in practice.
• Mentoring learners with evidence of feedback and assessment.

Responsibilities

• Report on learner experiences and develop action plans to improve programs.
• Spend 70% of time on operational shifts with learners on a double crewed ambulance.
• 30% of time non-operational to support learning activities with sector teams.

Skills

Paramedic experience

Learning facilitation

Mentoring learners

Communication skills

Data interpretation

Education

Paramedic degree

Teaching qualification (postgraduate/masters)

Mentoring module level 6/7

Job description

The Paramedic Learning Facilitators support sectors to deliver the best possible learning experiences for learners and mentors/practice educators within PES Operations. This role will suit individuals with a strong background in supporting learners and a passion for improving learner experiences. Each PES sector will gain valuable support from a Paramedic Learning Facilitator, who will report to the Sector Manager and work as an integral part of the Sector management team, supporting, evaluating and improving the learner and mentor/practice educator experience within the Sector.

Main duties of the job

Suitable candidates will be qualified to degree level as a paramedic and will have experience of supporting learners as a practice educator/mentor and have completed a relevant mentoring learner module. Ideally candidates will hold/be working towards relevant teaching/learning qualifications at the point of application, but for the right candidates these will be provided following appointment.

The post holder will report on learner experiences, using data, analysing learner experiences and activities and provide assurance of quality and develop action plans to enable the delivery of consistent and highly valued learner programmes in the Sector. Paramedic Learning Facilitators will spend 70% of their time working operational shifts with identified learners on a double crewed ambulance (DCA).The role will not follow a fixed rota and will have the flexibility to determine the required working pattern to meet the needs of learners, recognising that different sectors may develop different operating models. They will work closely with rostering teams and the sector management team to plan shifts with learners. The remaining 30% of time (non operational) will be protected to support individual and sector-based learning activities, working in partnership with the local sector and workforce development teams.

About us

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Job responsibilities

Applications will be shortlisted against the relevant criteria in the person specification for this role and it is important that candidates can describe their experience in supporting a range of learners in the practice environment and the impact on those learners.

If you possess the experience and skills that we are looking for, care passionately about the quality of learning and want to play a part in supporting the vital role of the North West Ambulance Service. This advert will close on 3 November 2026. The assessment centre and professional discussions will take place in week commencing 16 November 2026.

To ensure that we invest in developing a nurturing, positive and thriving culture, it is important to us to recruit individuals who demonstrate the right behaviours. As part of this recruitment process, if you are successfully shortlisted, you will be invited to take part in an assessment centre. This may include completion of a situational judgement assessment, completion of group and individual activities, followed by a professional discussion.

Visa sponsorship is not possible for this role for either candidates or existing employees. This role does not meet the eligibility criteria for Skilled Worker/ Health and Care Worker visas as set out at gov.uk. Graduate visa holders should have no expectation of long‑term employment through sponsorship. Additionally, your visa conditions and validity period must allow you to work in the role question and for a suitable period to allow training and execution without requiring sponsorship.

Person Specification

Experience

• Experience working in paramedic role, with developed knowledge of pre‑hospital and emergency/urgent care practice.
• Experience in delivering work based learning / learning in practice.
• Experience supporting learners as a practice educator, with evidence of mentoring students, assessing competencies, providing feedback, etc.
• Excellent verbal and written communication skills.
• Ability to assess learners in the practice setting including design and deliver of learning plans to meet learner objectives and support struggling/failing learners.
• Strong facilitation, influencing and motivational skills.

Qualification and Knowledge

• Hold a recognised post graduate/masters teaching/learning qualification. (Must be willing to work towards a qualification of this level where not in place).
• Qualified to degree level as a Paramedic (direct or including top‑up modules).
• Hold a level 6/7 module related to mentoring learners in practice (or willing to work towards).

Values and Behaviours

• Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable.
• Proven analytical and judgement skills, problem solving skills and ability to make and act upon decisions.
• Excellent planning & organisational skills.
• Ability to design and implement changes to improve systems and processes.
• Ability to interpret data effectively in order to make meaningful judgments.
• Ability to manage own time, work under pressure.
• Ability to maintain confidentiality and deal with situations in a sensitive manner.
• Ability to develop an inclusive learning environment.
• Ability to work with a team to deliver effective and efficient work based learning.

Values and Behaviours

• Being at our best - professional and adaptable and takes pride in work.
• Making a difference - act with compassion, kindness and integrity towards everyone.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Assistant Director of Workforce Development