Paralegal - Serious Injury

Irwin Mitchell; Manchester; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading law firm in Manchester seeks a dedicated Paralegal to join their team, focusing on complex personal injury claims. The role involves working alongside specialists to ensure clients receive the necessary care and compensation. Key responsibilities include client communication and efficient case progression. The ideal candidate will have a compassionate approach, a can-do attitude, and preferably some Paralegal experience.

Benefits

25 days of holiday plus bank holidays

Flexible pension schemes

Paid volunteering days

Health membership with medical service refunds

Well-being initiatives for mental health

Qualifications

• Ideal candidate has some previous Paralegal experience.
• Must display empathy and compassion towards clients.
• Friendly and enthusiastic personality is preferred.

Responsibilities

• Support team with catastrophic personal injury claims.
• Liaise with clients and medical professionals effectively.
• Ensure client queries are addressed with empathy.

Skills

Empathy and compassion

Enthusiastic attitude

Paralegal experience

Job description

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Job Title: Paralegal

We are looking for a dedicated Paralegal to support Jonathan Betts' team of specialists in catastrophic personal injury claims, particularly acquired brain injuries from serious road traffic accidents, workplace incidents, and public liability claims.

This role offers a unique opportunity to work on complex, high-value cases, including those involving children and young adults, ensuring they receive the care, support, and compensation they need.

As a Paralegal, you will play an integral role in the team, working alongside qualified Case Handlers to provide legal support on various cases, delivering an outstanding client experience. You will be responsible for ensuring client queries are addressed quickly, efficiently, and with empathy, taking appropriate actions. You will work independently under supervision and as part of a team to progress cases according to departmental procedures to meet personal targets.

You will regularly liaise with clients and medical professionals in person, over the phone, and in writing. Whether arranging meetings, seeking medical reports, or chasing information, a sensitive and professional approach is essential at all times.

About You

• Empathy and compassion to support clients through challenging personal circumstances.
• A friendly, enthusiastic, and can-do attitude.
• Ideally, some previous Paralegal experience.

We value shared principles, including:

• Pioneering with an imaginative outlook
• Approachable and caring
• Tenacious in pursuing objectives
• Efficient in service delivery

Applications close on Friday, 8th August.

Benefits - What We Offer

• 25 days of holiday plus bank holidays; option to buy up to 35 additional hours of holiday.
• Generous and flexible pension schemes.
• Two paid volunteering days annually for a cause of your choice.
• Westfield Health membership, offering refunds on medical services, alongside Aviva Digital GP services.
• Well-being initiatives supporting positive mental health, including our Flexible by Choice programme for hybrid working.
• Ranked in the Best Workplaces for Wellbeing for Large Organisations, 2024.

Our commitment to diversity, inclusion, social responsibility, community investment, and environmental sustainability is core to our values.