Paralegal - International Serious Injury Resolve (6586)

Irwin Mitchell LLP; Birmingham; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

25 days holiday

Bonus review opportunities

Westfield Health & Digital GP access

Competitive pension

Two volunteering days annually

Employee discounts

Job summary

Irwin Mitchell LLP is recruiting a dedicated Paralegal for our International Serious Injury Team in Birmingham. You will handle international travel litigation, manage client instructions, and contribute to cases with caseloads from day one, including lower value Multi Track work.

You’ll support the team with evidence collection, documentation, and timely file maintenance while delivering sensitive client service and maintaining high standards of professionalism.

Qualifications

• Experience in a Paralegal, Legal Assistant or similar legal support role.

Responsibilities

• Take instructions from clients and assist with giving of legal advice, including obtaining evidence and assisting with litigation to achieve resolutions for clients.
• Achieve time recording and fee income targets to ensure profitable working.
• Attend and contribute to team/practice area meetings and comply with directions to achieve team objectives.
• Assist in managing and maintaining case files, ensuring accuracy and organisation.
• Support preparation of legal documents and correspondence.
• Keep up to date with changes in relevant law and practice and attend training to ensure up-to-date knowledge and best practice.
• Communicate professionally and sensitively with clients, colleagues and other stakeholders.
• Show empathy and professionalism when supporting clients through challenging personal circumstances.
• Demonstrate strong organisational skills and the ability to manage competing priorities effectively.
• Work collaboratively as part of a team and contribute to shared objectives.
• Produce accurate work with excellent attention to detail.

Job description

As one of the UK’s leading law firms, we’re here for the people and businesses who rely on us at life’s important moments - made possible by our colleagues who bring the expertise, judgement and care that makes the difference.

Our colleagues bring Irwin Mitchell to life every day, so it matters that you feel valued from the very first day and are trusted with the responsibility, in the right culture, to do the best work of your careers. Everyone’s path here is different, but we share a desire to help our business make a real impact.

Where possible we will support our colleagues to work in a way that works for them, for us and most importantly our clients. Please speak to a member of our Recruitment and Onboarding team for more information.

Every year, thousands of people are injured in accidents or are taken ill while abroad. We help clients to make a holiday compensation claim, or to claim if they were injured or suffered an illness while working abroad. Our lawyers have helped thousands to claim compensation following illness or accidents abroad in a wide range of circumstances, including road traffic accidents, food poisoning, gastric illness and accidents at sea.

We have the UK's largest and most successful team of lawyers specialising in making accident claims abroad, with several of our lawyers recognised internationally as leaders in the field. Our aim is to make the claims process as simple as possible for clients, handling cases with a compassionate approach that puts clients and their family's wellbeing first.

We are seeking a dedicated Paralegal to join Simon Prew’s International Serious Injury Team within our Personal Injury Department, based in our Birmingham office. This team specialises in international travel litigation, handling both individual and group action claims arising from illnesses and accidents occurring both abroad and in the UK.

Simon Prew has over 20 years of litigation experience, pursuing complex cases with a focus on achieving justice for clients

Your Role And What You'll Be Doing

We’re keen to have you on board if you are a great team player and willing to learn quickly. You’ll have your own caseload right from the beginning, so this is a fantastic opportunity to gain real, hands‑on experience in a law firm. You'll be involved in all international work up to an individual case value of £100,000 and lower value Multi Track work as well.

Your role will involve but is not limited to:

• Taking instructions from clients and assist with the giving of legal advice, including obtaining evidence and, where appropriate, assist with litigation, to achieve appropriate resolutions for the clients.
• Achieve time recording and fee income targets to ensure profitable working.
• Attend and contribute to team/practice area meetings and comply with directions/decisions made to ensure team objectives achieved.
• Assist in managing and maintaining case files, ensuring accuracy and organisation.
• Support the preparation of legal documents and correspondence.
• Keep up to date with changes in relevant law and practice and attend appropriate training events to ensure up to date legal knowledge and best practice.
• Ability to communicate professionally and sensitively with clients, colleagues and other stakeholders.
• Empathy and professionalism when supporting clients through challenging personal circumstances.
• Strong organisational skills and the ability to manage competing priorities effectively.
• Ability to work collaboratively as part of a team and contribute positively to shared objectives.
• Excellent attention to detail and ability to produce accurate work.

Desirable criteria

• Previous experience in a Paralegal, Legal Assistant or similar legal support role.
• Experience working directly with clients in a professional or customer-facing environment.
• Knowledge of litigation, personal injury or claimant legal work.
• 25 days' holiday as standard, rising to 28 days depending on role level, plus bank holidays and the option to purchase additional leave.
• Opportunities to share in our success through annual pay and bonus review processes for eligible colleagues.
• Health and wellbeing support, including Westfield Health and Digital GP access.
• Competitive pension arrangements to help you plan for the future.
• Two paid volunteering days every year to support causes that matter to you.
• Access to a range of colleague discounts and lifestyle benefits to support you both inside and outside of work.

We also offer a wide range of well‑being initiatives to encourage positive mental health both in and out of the workplace and to make sure you’re fully supported.

In 2026, Irwin Mitchell was recognised in the Sunday Times Best Places to Work guide and was the only law firm included in the 'Very Big' organisation category

Our responsible business programmes are fundamental to who we are and our purpose. We’re committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim.

Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It’s made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono.

We want every candidate to have a positive, fair and transparent recruitment experience. If you require any support or reasonable adjustments throughout the recruitment process, please speak to a member of our Recruitment & Onboarding team or contact [e-mail]

Artificial Intelligence (AI) is becoming an increasingly common part of modern working life. If you choose to use AI tools as part of your application or interview preparation, please review our AI in Recruitment Candidate Guidance AI Candidate Guidance

As part of joining the Irwin Mitchell Group, all successful applicants are required to complete our employment screening process. We carry out pre employment screening to establish your eligibility to work in the UK, and understand any criminal records or adverse financial history.

Our onboarding processes are designed to help us maintain the high standards of trust, integrity and professionalism expected by our colleagues, to protect the interests of the Group, clients, partners and other stakeholders.

Checks are conducted by trusted 3rd parties and the employment screening process will fully comply with Data Protection and other applicable laws.

Irwin Mitchell LLP is an equal opportunity employer.