Paralegal-Civil Litigation

Poole Alcock Solicitors; Northwich; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading solicitors' firm is seeking a proactive law graduate to join their Civil Litigation team. This role offers a hands-on experience in legal support, focusing on administration and customer service in a dynamic environment. It's an excellent opportunity to start a legal career while gaining insight into civil litigation processes.

Benefits

Additional Annual Leave

Cash healthcare scheme participation

Staff incentive scheme

Company pension scheme

Qualifications

• Pro-active and eager to gain experience in a legal setting.
• Customer service skills and ability to handle complex information.
• Strong time management and organizational skills.

Responsibilities

• Provide general administrative support to colleagues.
• Manage electronic diaries and client communications.
• Handle sensitive and confidential information.

Skills

Attention to detail

Communication

Time management

Customer service focus

Education

Law degree

Job description

Northwich

Litigation

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Home Careers Paralegal-Civil Litigation

Job Description

Calling all Law Graduates!

Are you a law graduate looking to take your first step into a legal career?

We are offering a unique opportunity to join our Civil Litigation team in a varied and hands-on support role.

This is an office based role from our Head Office in Northwich, Cheshire.

This is an ideal role for someone who is pro-active and eager to gain valuable experience in a legal setting while supporting the work of fee earners. You will be exposed to the inner workings of civil litigation matters, providing a solid foundation for future progression within the legal profession.

Responsibilities

Administration / Secretarial work

• To provide general administrative support to colleagues where directed by line manager
• To prepare correspondence and documents as directed by line manager by audio typing and copy work
• To organise post and ensure this is signed by line manager (or as otherwise directed) and ready to be dispatched at the end of each day
• To manage the electronic diaries of fee earners as directed by line manager
• To manage incoming post and filing (hard copy and electronically) as directed by line manager
• To manage files so that the documents are readily accessible
• To ensure that confidential information is not passed on to third parties without permission from line manager
• To ensure that the relevant case management systems used are updated promptly and accurately.
• To handle information in a manner consistent with the firm's policies relating to data protection and information security
• To ensure that client files, both paper and electronic, are organised and stored correctly and securely
  
  

Customer Service Focus

• To communicate with clients and potential clients in a positive, professional and friendly manner
• To project a positive and professional image, including personal presentation
• To ensure that all client queries are handled efficiently and that information provided to them, and any involved third parties, is accurate and timely
  
  

Handing inbound telephone calls

• To ensure that calls (internal and external) are answered promptly (preferably within three rings) and professionally
• To answer inbound telephone calls, assisting the caller and promptly directing them to another member of the team if appropriate
• To co-ordinate a high volume of calls during peak periods, prioritising work and situations
  
  

Information management

• To take messages where necessary and direct these to an appropriate member of staff in a timely manner
• To pass on messages to clients and third parties where appropriate
• To provide accurate information to clients and third parties
• To respect the sensitive and confidential information disclosed by clients
  
  

Staff awareness

• To maintain good working relationships with colleagues
• To provide cover for colleagues where appropriate (including colleagues from different teams/office locations)
• To ensure the proper handover of work to colleagues covering you during periods of leave/absence
  
  

Experience

• Customer service focus
• Information management
• Organised with good time management
• Attention to detail and accuracy
• Skilled in the use of IT
• Ability to follow instructions
• Self-motivation
• Good use of initiative
• Ability to work to deadlines and under pressure
• Verbal and written communication
• Problem solving skills
• Ability to handle complex information
• Ability to communicate with all kinds of clients
• Respect for confidential information
  
  

Benefits Include

Additional Annual Leave

Entitlement to participate in the firm's cash healthcare scheme

Staff incentive scheme

Entitlement to join the company pension scheme

How to apply

If you would like to apply for the above role, please download and complete both our application forms and separable monitoring form by clicking the buttons below.

Once Complete There Are Three Ways To Apply

Via our Contact Form

Please complete the below contact form and upload your CV, application form and separable monitoring form.

By email

Please email your CV, application form and separable monitoring form to [email protected].

By post

Please send your CV, application form and separable monitoring form to Mrs Diane Powell, HR Manager, Poole Alcock LLP, The Dowery, 22 Barker Street, Nantwich, Cheshire, CW5 5TE.

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