Paralegal

Gallagher; Tamworth; On-site; GBP 30,000 - 45,000; Full time

Job summary

Gallagher is looking for a Technical Recovery Claims Handler to join their motor claims handling team. The role involves managing claims, negotiating settlements, and providing technical support within a supportive team environment. Competitive salary and extensive benefits package include generous holiday allowances, pension contributions, and health insurance options.

Benefits

Minimum of 25 days holiday plus bank holidays

Defined contribution pension scheme

Life insurance

Income protection

Health cash plan or Private medical insurance

Three fully paid volunteering days per year

Employee Stock Purchase plan

Discounted gym membership

Emergency back-up family care

Qualifications

• Claims handling experience in an insurance/claims management environment.
• Ability to work independently and as part of a team.

Responsibilities

• Maintain an ongoing claim's portfolio to exemplary standards.
• Conduct negotiations with third parties to agree on settlements.
• Monitor litigated department portfolio and ensure positive results.

Skills

Claims handling experience

Negotiation skills

Technical assistance

Teamwork

Independence

Education

Qualified solicitor or equivalent

Job description

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Overview

We are seeking a skilled and experienced Technical Recovery Claims Handler to join our corporate client-specific motor claims handling team. The successful candidate will handle their own caseload and provide technical support across the department to handlers, supporting Deputy Claims Managers and/or Claims Managers.

How you'll make an impact

• Maintain an ongoing claim's portfolio to exemplary standards
• Conduct telephone and correspondence negotiations with third parties, third-party insurers, and third-party representatives to agree on settlements promptly
• Ensure full compliance with all office protocols, client service level agreements, and client key performance indicators for all handled claims, and The Solicitors Accounts Rules
• Achieve 100% data integrity compliance on the office case management system
• Handle higher value, complex, and client-sensitive claims
• Act as a technical and procedural referral for claims handlers
• Assist the recovery department with technical referrals for litigation queries from handlers and review and approve litigation documents for technical handlers
• Monitor and control the litigated department portfolio when cases are listed for trial, working with handlers to ensure positive results
• Assist Deputy Claims Managers and/or Claims Managers with progression reviews and aid handler development through the technical progression program
• Ensure all technical handlers maximise legal cost revenue on higher value claims
• Participate in ad hoc projects and mentoring/coaching on a one-to-one basis
• Provide technical assistance or training to any Strata office as needed, supporting with auditing as required to achieve consistency of delivery

About You

• Qualified solicitor or equivalent (Desirable)
• Claims handling experience in an insurance/claims management environment
• Ability to work independently and as part of a team

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance
• Other benefits include: Three fully paid volunteering days per year, Employee Stock Purchase plan, share incentive plan, critical illness cover, discounted gym membership, season ticket loan, access to a discounted voucher portal, emergency back-up family care, and many more…