Paralegal

Slater and Gordon Lawyers (UK); Manchester; Hybrid; GBP 24,000 - 29,000; Full time

Benefits offered by this job

25 days holiday + option to buy 5 more

Pension

Health cash plan

Life assurance

Income protection

Job summary

Slater and Gordon Lawyers (UK) in Manchester is seeking a Paralegal for our Clinical Negligence team. This is a phone-based role taking instructions from new potential clients regarding clinical negligence claims.

You will support fee earners across obstetrics, orthopaedics, brain and spinal injury, and misdiagnosis matters, working a 8am–4pm or 10am–6pm shift on a 12-month fixed-term contract, with hybrid working and a competitive package.

Qualifications

• Graduate or GDL background required.
• Phone-based role taking instructions from new potential clients regarding clinical negligence claims.
• Confident on the phone, able to control calls and provide customer support with empathy.

Responsibilities

• Take instructions from clients by phone for clinical negligence claims.
• Support fee earners across various clinical negligence matters.
• Maintain empathy and clear communication with clients.

Skills

Phone communication

Empathy

Attention to detail

Organisational skills

Education

Graduate or GDL background

Job description

We are currently recruiting for a Paralegal to join our award-winning Clinical Negligence team in Manchester.

This is a phone based position, and entails taking instructions on the phone from new potential clients regarding their clinical negligence claims.

Supporting our fee earners, we are looking for those who have experience/interest within a variety of matters in Clinical Negligence, such as obstetrics, orthopaedics, brain and spinal injury, along with misdiagnosis.

You need to have a basic understanding of the framework of clinical negligence law and have a passion for this area of law. We expect you to be to be confident on the phone and to be able to control the call, offer the customer support as well as be empathetic.

A graduate or GDL background is required. You will work alternating shifts – 8am – 4pm/10am – 6pm

This is a 12 month Fixed Term Contract

Who are we?

Slater and Gordon are a leading consumer law firm, and our mission is to give people easier access to world class legal services. We are a legal services business powered by technology and led by people that support customers in every step of their case.

Client service is at the heart of Slater and Gordon and we take pride in the impressive headlines we generate, demonstrating our range of work and the relentless pursuit of justice by our Solicitors.

At Slater and Gordon Lawyers (UK) we are inclusive. We celebrate multiple approaches and points of view. We believe diversity drives innovation. So, we’re building a culture where difference is valued. Our culture motivates our employees to give their full selves to the job and invest in the company’s future. Our people see value in their work and are eager to do well in their roles. Our values ensure that all our employees are working towards the same goals.

What we offer in return:

We offer a hybrid working environment, alongside a competitive salary and benefits package including 25 days holiday allowance plus the option to purchase an extra 5 days, pension scheme, health cash plan, life assurance and income protection insurance. The opportunity to develop a rewarding and successful career with an award- winning law firm.

Your Professional Development

We will also support and encourage you with developing your career with an award- winning law firm. We run courses across our offices and are continuously monitoring and updating the learning and development offering based on what you tell us. We can support you with your continuous professional development by providing funding for professional qualifications, attending external training courses and providing you with a range of internal learning resources.

Our Values

Like all great businesses, we strive to recruit the best people and uphold the highest legal standards.

Our people bring something a little different. We hire people who can challenge, remove roadblocks and deliver outstanding customer service.

That's why at Slater + Gordon we go further with our values. How we work is guided by the S+G Way. This means:

• We do what we say we will
• We don’t wait we create
• We own it, we sort it
• We respect and encourage each other
• We make time to live

The S+G Way defines the specific behaviours and actions that our colleagues and our customers care about the most. We know this, because our colleagues helped to create the way, through a series of interactive workshops and interviews.