Paralegal

Clarke Willmott; London; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A national law firm is seeking a Paralegal for a hybrid role in London. The successful candidate will support risk management, regulatory compliance, and legal support tasks. Key responsibilities include managing lender panel memberships, conducting legal research, and assisting with internal audits. Ideal candidates should possess strong organizational, problem-solving, and stakeholder engagement skills. A minimum of 6 GCSEs at grade C or above is required, along with proficiency in Microsoft Office, particularly Excel.

Benefits

Supportive, inclusive environment

Flexible benefits and opportunities for growth

Focus on development and well-being

Qualifications

• Previous experience in a legal environment is beneficial but not essential.
• A proactive, flexible individual who meets tight deadlines.
• Strong spelling and grammar skills.

Responsibilities

• Maintain and update lender panel memberships.
• Compile and maintain central registers, such as gifts and hospitality.
• Assist with internal audits and regulatory inspections.

Skills

Organizational skills

Stakeholder engagement

Attention to detail

Problem-solving

Adaptability to new software

Proficiency in Microsoft Office

Education

Minimum 6 GCSE passes at grade C or above, including English and Maths

Tools

Microsoft Excel

Job description

About The Role

This hybrid role combines responsibilities across risk management, regulatory compliance, legal support, and complaints/claims handling. The paralegal plays a key role in maintaining the firm's regulatory obligations, supporting internal governance, and ensuring operational excellence across legal and compliance functions.

Day-to-day Responsibilities:

• Maintain and update lender panel memberships, including processing applications and communicating changes to fee earners.
• Monitor and triage the central Risk inbox, allocating or responding to compliance and risk queries.
• Compile and maintain central registers, such as gifts and hospitality.
• Review and process new joiner disclosures forms, escalating risks or conflicts when necessary.
• Support automation, AI integration, and IT initiatives within the Risk team.
• Conduct Risk system testing and support internal system updates like the Intranet.
• Draft, review, and update firm policies to ensure regulatory compliance and consistency.
• Review and update external statements such as Modern Slavery, Pricing Transparency, and Financial Crime Statements.
• Liaise with fee earner teams to update engagement and appointment letters, and general terms of business.
• Collaborate with external consultants and stakeholders to ensure clarity of legal documents.
• Prepare and collate monthly risk and compliance updates for firm-wide publication.
• Assist with internal audits and regulatory inspections, e.g., Lexcel and SRA.
• Conduct legal research and provide insights on compliance and regulatory issues.

Assist With Complaints And Claims Management:

• Open and close files, draft claim notification forms.
• Maintain files, draft acknowledgements, update key dates, track responses, and send closing letters.
• Collect complaints and claims data for various audits and reports.
• Investigate and respond to simple complaints and claims under supervision.
• Assist with investigations, including preparing chronologies and bundles.
• Draft acknowledgements for Letters of Claim (LOC) and preliminary LOCs.

Handle SDLT claims and raise claim-related payments.

The Role Is Right For You If:

Previous experience in a legal environment is beneficial but not essential. The role suits those who prioritize workload management, meet tight deadlines, and work independently. You should be highly organized, proactive, flexible, and skilled in stakeholder engagement, including direct contact with housebuilder and social housing clients.

You take pride in your work, provide excellent support, anticipate needs, and pay meticulous attention to detail. Strong spelling and grammar skills are essential, along with proficiency in Microsoft Office, especially Excel, and adaptability to new software. A minimum of 6 GCSE passes at grade C or above, including English and Maths, is required. Demonstrating initiative, problem-solving, and a willingness to learn are key to thriving in this role.

About Us

Who we are: A national law firm with a strong reputation, driven by industry knowledge and passion. We aim to help you reach your potential, enjoy your work, and deliver excellent client results. Our culture fosters long-term engagement and flexibility.

What We Can Offer You: A supportive, inclusive environment that values diversity. We focus on your development, work-life balance, and wellbeing. Dedication is rewarded with flexible benefits and opportunities for growth.