Paralegal

Slater Gordon; Greater Manchester; On-site; GBP 24,000 - 30,000; Full time

Job summary

Une entreprise de services juridiques de premier plan recherche un Paralegal pour rejoindre son équipe de négligence clinique à Manchester. Le candidat idéal doit posséder d'excellentes compétences en communication, un sens de l'empathie et une bonne connaissance de la législation sur la négligence clinique. Ce poste est basé sur des appels et requiert la capacité de gérer des informations sensibles avec professionnalisme.

Benefits

Travail hybride – 2 jours par semaine au bureau

25 jours de congés plus jours fériés

Assurances santé et protection de revenu

Programme de soutien mental

Accès numérique aux médecins généralistes

Réductions sur divers services

Conseils juridiques gratuits

Qualifications

• Compréhension de base de la loi sur la négligence clinique.
• Intérêt ou expérience dans les affaires de négligence clinique.
• Capacité à gérer des informations sensibles.

Responsibilities

• Gérer les appels des clients concernant leurs réclamations de négligence clinique.
• Recueillir des informations nécessaires et assurer la documentation précise.
• Soutenir les avocats en charge des dossiers.

Skills

Communication

Empathie

Attention aux détails

Education

Diplôme universitaire ou GDL

Job description

We are currently recruiting for a Paralegal to join our award-winning Clinical Negligence team in Manchester.

This is a phone-based position, involving taking instructions from new potential clients regarding their clinical negligence claims.

We expect you to be confident and professional on the phone, able to control the call, offer support, and demonstrate empathy. Your role includes gathering necessary information, ensuring accurate documentation, and maintaining a positive attitude to ensure customer satisfaction. Excellent communication skills and strong attention to detail are essential, along with the ability to handle sensitive information regarding clients' claims.

Supporting our fee earners, we prefer candidates with experience or interest in clinical negligence matters such as obstetrics, orthopaedics, brain and spinal injuries, and misdiagnosis.

You should have a basic understanding of clinical negligence law and a passion for this legal area. A graduate or GDL background is required. The role involves working alternating shifts: 8am – 4pm and 10am – 6pm.

Who are we?

Slater and Gordon is a leading consumer law firm committed to providing accessible, world-class legal services. We are a technology-driven legal services provider supported by dedicated people who assist clients at every stage of their cases.

Client service is central to our ethos. We pride ourselves on our impressive achievements and our relentless pursuit of justice, driven by our solicitors.

At Slater and Gordon UK, we embrace diversity and inclusion, believing that different perspectives foster innovation. We cultivate a culture where everyone feels valued, motivated, and invested in our collective success.

Our core and voluntary benefits include:

• Hybrid working – 2 days per week in the office (must live reasonably close)
• 35 hours per week – Monday to Friday
• 25 days holiday plus bank holidays
• Buy and sell annual leave up to 5 days
• Employee Referral scheme
• Health and wellbeing programs, including digital GP access, mental health support, gym discounts, private medical insurance, and more
• Group Income Protection
• Life Assurance and workplace pension
• Benefits Hub with discounts on various services
• Free legal advice and discounted legal services

Your Professional Development

We support your career growth through courses, professional qualifications, external training, and internal resources, fostering continuous development.

Our Values

We uphold high standards, challenge norms, and prioritize excellent customer service, guided by the S+G Way:

• We do what we say
• We create, not wait
• We own and resolve issues
• We respect and encourage each other
• We balance work with life

For more information, please contact [e-mail].

Please note: Vacancies may close early depending on application volume.