Paralegal

Severn Trent; Coventry; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

25 days' holiday plus bank holidays (1

Annual bonus up to £1,500

Pension scheme with up to 15% employer

Maternity and adoption leave

Sharesave scheme

Academy development

Electric vehicle scheme

Retail offers

Two volunteering days

Job summary

Severn Trent is recruiting a Litigation Paralegal to join our Legal Team in Coventry. You will support our Litigation Counsel across disputes, claims and customer matters, handling investigations, drafting documents, and maintaining records with deadlines.

The role offers diverse exposure and collaborative work with insurers, external lawyers and stakeholders. We value detail, judgment and clear communication, with flexibility to work from home part of the time while primarily based in the

Qualifications

• Strong attention to detail and analytical skills.
• Clear written and verbal communication.
• The ability to build constructive relationships.
• Sound judgement when handling sensitive information.

Responsibilities

• Support Litigation Counsel in managing a varied portfolio of disputes, claims and customer-related legal matters.
• Investigate new cases, review evidence, draft legal documents, maintain accurate records and monitor deadlines.
• Work closely with colleagues, insurers, external lawyers and other stakeholders to achieve practical outcomes.
• Provide exposure to civil litigation, including Water Industry Act matters, debt recovery and property damage claims.

Skills

Attention to detail

Analytical skills

Written communication

Verbal communication

Relationship building

Judgement

Education

Legal qualification or equivalent experience

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Job description

LET'S CUT STRAIGHT TO IT

At Severn Trent, our people are at the heart of everything we do. We're in the top 5% of utility companies worldwide for employee engagement, and we're equally proud of our strong Glassdoor score, reflecting how much our people love working here. Join us to make a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace. If you want to do more, because you care, we want you on our team.

LET'S TELL YOU MORE

We're looking for a Litigation Paralegal to join our Legal Team within the General Counsel directorate. Based at Severn Trent Centre in Coventry.

Supporting our Litigation Legal Counsel, you'll help manage a varied portfolio of disputes, claims and customer-related legal matters. This includes investigating new cases, reviewing evidence, drafting legal documents, maintaining accurate records and monitoring deadlines.

You'll work closely with colleagues, insurers, external lawyers and other stakeholders to achieve practical and proportionate outcomes. The role offers broad exposure to civil litigation, including Water Industry Act matters, debt recovery and property damage claims, alongside opportunities to develop your legal and commercial judgement.

How We Work

You'll join a caring culture that collaborates to achieve, grow, and develop. Our employee engagement scores are among the highest globally in energy and utilities. That's why we value in-person moments to keep our culture alive, but also understand the flexibility working from home can bring. You'll usually find us in the office, but working from home is supported when you need it.

WHAT WE'RE LOOKING FOR

You'll be organised, curious and comfortable managing multiple priorities and deadlines. You'll also bring:

• Strong attention to detail and analytical skills
• Clear written and verbal communication
• The ability to build constructive relationships
• Sound judgement when handling sensitive information
• Proficiency in Microsoft Excel, PowerPoint and Word

Legal, claims, insurance, regulatory or case-management experience would be beneficial but isn't essential. A relevant legal qualification or equivalent experience is also desirable.

Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome people from all walks of life and celebrate individuality, as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We're looking for people who want to get involved, be part of something bigger, and make a difference because they care.

HOW WE'LL REWARD AND CARE FOR YOU IN RETURN

Benefits

• 25 days' holiday plus bank holidays, with the option to buy or sell up to five days
• Annual bonus scheme of up to £1,500, subject to eligibility
• Leading pension scheme, doubling your contribution up to 15%
• Family-friendly policies, including fully paid maternity and adoption leave
• Sharesave scheme
• Dedicated development through our Academy
• Electric vehicle scheme, retail offers and two paid volunteering days