Paralegal

AXA UK; Cardiff; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company in Cardiff as a Paralegal, where you will play a critical role in managing small claims within a supportive and inclusive environment. This position offers a unique opportunity to develop your legal skills while contributing to a market-leading organization. With a focus on property damage claims, you will engage in meaningful work that directly impacts clients and communities. Enjoy competitive remuneration, comprehensive training, and a flexible hybrid working model that prioritizes your well-being and professional growth. If you are passionate about making a difference in the legal field, this is the role for you.

Benefits

Private healthcare plan

Life assurance

Employee assistance programme

Group Income Protection

25 days holiday plus bank holidays

Flexible working options

Self Invested Personal Pension Scheme

Voluntary benefits

Discounts on products and services

Qualifications

• Degree in Law or relevant legal experience preferred.
• Knowledge of litigation and insurance law is desirable.

Responsibilities

• Manage a caseload of small claims and conduct preliminary investigations.
• Update and maintain the case management system with required diary dates.

Skills

Legal experience

Knowledge of litigation process

Understanding of contract and tort principles

Interest in insurance law

Team orientation

Commercial perspective

Education

Degree in Law

Previous relevant legal experience

Job description

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work

Top 100 Most Loved Workplace

Forbes Best-in-State Employer

Paralegal

Job Location: Cardiff

Job Type: Permanent

Remuneration: Competitive salary taking into account skills, experience and qualifications

We have a fantastic opportunity for Paralegals to join our small claims team in Cardiff.

Sedgwick Legal Services (SLS) advises and handles disputes for major insurers, Lloyds syndicates, large corporates, utilities, and local authorities. This role focuses on property damage losses, including those caused by fires, floods, impacts and escape of water. Our Legal team leads from our Central Bristol Office, with colleagues in Cardiff and London. The role requires a hybrid working model.

Main duties and responsibilities include updating and maintaining the case management system with diary dates as required by the case. You will manage a caseload of small claims, carrying out preliminary investigations and evidence gathering, ensuring technical and expert evidence obtained by insurers and their agents is sufficient to prove causation, obtaining witness statements, and contacting relevant parties to obtain contractual and other relevant documentation and litigation.

You'll create and develop systems and procedures to manage and allow the function of SLS within Sedgwick’s digital systems, meeting and exceeding internal targets for time recording and billing.

This is perfect for being part of a market-leading and award-winning multinational company, shaping the offering of an ambitious challenger law firm, and committing to an engaging colleague environment that prioritises wellbeing, development, creative autonomy, and subject-matter excellence.

The skills you will have when you apply:

• Professional Qualifications: Preferably have a degree or previous relevant legal experience.
• Expertise: Knowledge of the litigation process is desirable.
• Contract and Tort Knowledge: Be interested in and have a good working knowledge of general contract and tortious principles.
• Insurance Law: Be interested in and willing to learn insurance-based property damage law.
• Technical Knowledge: Be interested in and willing to learn the technical aspects of construction and property claims investigations as required for the role.
• Team Orientation: Be team-orientated, with a willingness to share knowledge with and support other members of the team.
• Commercial Perspective: Have an ability to adopt a commercial perspective rather than an ‘academic’ approach to claims settlement.

The skills that will be developed once working:

• Comprehensive Training: You'll receive all the Sedgwick-specific training needed to excel in your role.

What we’ll give you for this role:

Remuneration & more

• Competitive salary taking into account skills, experience and qualifications
• A Self Invested Personal Pension Scheme (SIPP)
• You will join an appropriate incentive (bonus) scheme
• Holiday allowance of 25 days plus bank holidays
• Flexible working from our office or your home

Health & support

• Private healthcare plan (including pre-existing conditions)
• Life assurance
• Employee assistance programme for employee wellbeing
• Group Income Protection

Other benefits

• Voluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications
• Discounts on various products and services

This isn't just a position, it's a pivotal role in shaping our industry

At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education – all available to you starting from your very first day.

You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.

Next steps for you:

Think we'd be a great match? Apply now –we want to hear from you.

If you’re unsure whether you have all the skills needed then do apply –we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.

Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

Sedgwickis an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.