Panel Network Liaison Specialist

ExamWorks Group; Bolton; Hybrid; GBP 26,000 - 36,000; Part time

Benefits offered by this job

Competitive salary and benefits

Job summary

ExamWorks Group in Bolton is seeking a highly organised Rationalised Panel Coordinator to manage and develop a UK-wide expert panel. You will own your region, ensuring expert performance and service delivery to meet customer expectations.

You will monitor utilisation, onboard new experts, and coordinate with Procurement, finance and management. The role demands strong relationship skills, attention to detail and the ability to analyse data and influence stakeholders.

Qualifications

• Experience managing stakeholder relationships and handling complex queries.
• Strong understanding of service delivery and customer-focused operations.
• Ability to analyse information and provide clear updates to stakeholders.
• Experience using CRM/CMS systems and managing databases.

Responsibilities

• Manage and maintain relationships with experts within your allocated region across the UK.
• Recruit and onboard experts onto the rationalised panel in line with business requirements.
• Monitor expert utilisation, performance, compliance, and adherence to SLAs.
• Track instruction volumes, nomination activity, and panel capacity to identify gaps.
• Complete authentication and compliance checks for all new panel members.
• Coordinate expert visits and meetings with the Procurement Manager.
• Act as the primary point of contact for internal queries relating to your panel.
• Identify recruitment needs and source new experts where required.
• Maintain and update expert databases, ensuring data accuracy at all times.
• Produce regular reports, statistics, and management information.

Skills

Relationship management

Attention to detail

Data analysis

Stakeholder influence

Communication skills

Independent and team work

Tools

CRM/CMS systems

Job description

ExamWorks Group in Bolton is seeking a highly organised Rationalised Panel Coordinator to manage and develop a UK-wide expert panel. You will own your region, ensuring expert performance and service delivery to meet customer expectations.

You will monitor utilisation, onboard new experts, and coordinate with Procurement, finance and management. The role demands strong relationship skills, attention to detail and the ability to analyse data and influence stakeholders.