PAM Operations Analyst

WSP in the UK & Ireland; Manchester; On-site; GBP 55,000 - 90,000; Full time

Job summary

WSP in the UK & Ireland is seeking a PAM Operations Analyst to design, implement, and maintain privileged access management across diverse IT environments in the Manchester region. You will onboard privileged accounts, perform audits, and collaborate with cross-functional teams to ensure security and compliance.

The role requires deep PAM knowledge, hands-on experience with Delinea, CyberArk, and BeyondTrust, and strong scripting skills (PowerShell, Python) to support IAM initiatives and

Qualifications

• Bachelor's degree or equivalent experience in IT security or related field.
• 5+ years in IT security with at least 2 years PAM specialization.

Responsibilities

• Support the design and execution of PAM strategies and policies.
• Support the implementation and maintenance of PAM tools and platforms, ensuring availability, scalability, and security.
• Onboard, maintain, and monitor privileged accounts across systems, applications, and environments.
• Collaborate with cross-functional teams to integrate PAM solutions into existing IT systems.
• Perform regular access reviews, audits, and reporting to ensure compliance.
• Identify and address vulnerabilities, misconfigurations, or misuse of privileged accounts.
• Create and maintain documentation for PAM processes, configurations, and guidelines.
• Train and support end-users on PAM best practices and tool usage.
• Assist in incident response and troubleshooting related to privileged account abuse or compromise.
• Stay informed on industry trends and emerging technologies in PAM to propose enhancements or upgrades.
• Meet SLA targets.
• Participate in on-call rotation for SME support outside business hours.
• Support regular risk assessments and audits related to privilege access.
• Collaborate with cross functional teams to ensure adherence to security standards.

Skills

PAM practices

PowerShell

Microsoft Entra ID

Active Directory

Windows Server Administration

Delinea

CyberArk

BeyondTrust

IAM principles

Python

On-call support

Education

Bachelor's degree in Information Technology or Computer Science

Equivalent work experience

Tools

Delinea

CyberArk

BeyondTrust

PowerShell

Microsoft 365

Microsoft Entra ID

AD Users and Computers

Windows Server

ServiceNow

Job description

Job Description

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Responsibilities

The PAM Operations Analyst is expected to conduct the following activities:

• Support the design and execution of PAM strategies and policies.
• Support the implementation and maintenance of Privileged Access Management tools and platforms, ensuring availability, scalability, and security.
• Onboard, maintain, and monitor privileged accounts across various systems, applications, and environments.
• Collaborate with cross-functional teams to integrate PAM solutions into existing and new IT systems.
• Perform regular access reviews, audits, and reporting to ensure adherence to compliance requirements.
• Identify and address vulnerabilities, misconfigurations, or misuse of privileged accounts.
• Create and maintain documentation for PAM processes, configurations, and guidelines.
• Train and support end-users on PAM best practices and tool usage.
• Assist in incident response and troubleshooting activities related to privileged account abuse or compromise.
• Stay informed on industry trends and emerging technologies in PAM to propose enhancements or upgrades to the PAM ecosystem.
• Meet SLA targets.
• Participate in on-call rotation to provide SME support outside of business hours, as needed
• Support regular risk assessments and audits related to privilege access.
• Collaborate with cross functional teams to ensure adherence to security standards.

Qualifications

Required

• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• 5+ years of experience in IT security or a similar role, with at least 2 years of specialization in PAM practices.
• Expertise in provisioning accounts using AD Users and Computers, PowerShell, M365, Microsoft Entra ID, and Windows Server Administration tools.
• Hands-on experience with PAM tools such as Delinea, CyberArk, BeyondTrust, or similar.
• Strong understanding of identity and access management (IAM) principles and best practices.
• Proficiency in troubleshooting, scripting (PowerShell, Python), and system administration.
• Excellent analytical, communication, and organizational skills.
• Experience working in a team-oriented, collaborative environment.
• Strong technical and business acumen,
• Experience with Service Now, understanding of SLAs and the importance of meeting SLAs.

Preferred

• Certifications such as Delinea, CyberArk Defender, CISSP, CISM, or equivalent.
• Experience with securing privileged access in an enterprise environment.
• Knowledge of risk management and security assessment methodologies.

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