PAM Operations Analyst

WSP in the UK & Ireland; Glasgow; On-site; GBP 65,000 - 90,000; Full time

Job summary

WSP is seeking a PAM Operations Analyst in Glasgow to design, implement and maintain privileged access management strategies across IT environments. You will onboard and monitor privileged accounts, perform access reviews, and collaborate with cross-functional teams to integrate PAM solutions while meeting SLAs.

The ideal candidate has 5+ years in IT security with at least 2 years in PAM, hands-on with Delinea, CyberArk or BeyondTrust, and strong PowerShell/Python scripting.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• 5+ years of experience in IT security or a similar role, with at least 2 years of specialization in PAM practices.
• Expertise in provisioning accounts using AD Users and Computers, PowerShell, M365, Microsoft Entra ID, and Windows Server Administration tools.
• Hands-on experience with PAM tools such as Delinea, CyberArk, BeyondTrust, or similar.
• Strong understanding of identity and access management (IAM) principles and best practices.
• Proficiency in troubleshooting, scripting (PowerShell, Python), and system administration.
• Excellent analytical, communication, and organizational skills.
• Experience working in a team-oriented, collaborative environment.
• Strong technical and business acumen,
• Experience with Service Now, understanding of SLAs and the importance of meeting SLAs.

Responsibilities

• Support the design and execution of PAM strategies and policies.
• Support the implementation and maintenance of Privileged Access Management tools and platforms, ensuring availability, scalability, and security.
• Onboard, maintain, and monitor privileged accounts across various systems, applications, and environments.
• Collaborate with cross-functional teams to integrate PAM solutions into existing and new IT systems.
• Perform regular access reviews, audits, and reporting to ensure adherence to compliance requirements.
• Identify and address vulnerabilities, misconfigurations, or misuse of privileged accounts.
• Create and maintain documentation for PAM processes, configurations, and guidelines.
• Train and support end-users on PAM best practices and tool usage.
• Assist in incident response and troubleshooting activities related to privileged account abuse or compromise.
• Stay informed on industry trends and emerging technologies in PAM to propose enhancements or upgrades to the PAM ecosystem.
• Meet SLA targets.
• Participate in on-call rotation to provide SME support outside of business hours, as needed
• Support regular risk assessments and audits related to privilege access.
• Collaborate with cross functional teams to ensure adherence to security standards.

Skills

IAM concepts

Analytical thinking

Communication

Teamwork

SLA awareness

Education

Bachelor's degree in IT / CS or related field

Tools

Delinea

CyberArk

BeyondTrust

Microsoft Entra ID

AD Users and Computers

PowerShell

M365

Windows Server Administration

ServiceNow

Job description

Job Description

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Responsibilities

The PAM Operations Analyst is expected to conduct the following activities:

• Support the design and execution of PAM strategies and policies.
• Support the implementation and maintenance of Privileged Access Management tools and platforms, ensuring availability, scalability, and security.
• Onboard, maintain, and monitor privileged accounts across various systems, applications, and environments.
• Collaborate with cross-functional teams to integrate PAM solutions into existing and new IT systems.
• Perform regular access reviews, audits, and reporting to ensure adherence to compliance requirements.
• Identify and address vulnerabilities, misconfigurations, or misuse of privileged accounts.
• Create and maintain documentation for PAM processes, configurations, and guidelines.
• Train and support end-users on PAM best practices and tool usage.
• Assist in incident response and troubleshooting activities related to privileged account abuse or compromise.
• Stay informed on industry trends and emerging technologies in PAM to propose enhancements or upgrades to the PAM ecosystem.
• Meet SLA targets.
• Participate in on-call rotation to provide SME support outside of business hours, as needed
• Support regular risk assessments and audits related to privilege access.
• Collaborate with cross functional teams to ensure adherence to security standards.

Qualifications

Required

• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• 5+ years of experience in IT security or a similar role, with at least 2 years of specialization in PAM practices.
• Expertise in provisioning accounts using AD Users and Computers, PowerShell, M365, Microsoft Entra ID, and Windows Server Administration tools.
• Hands-on experience with PAM tools such as Delinea, CyberArk, BeyondTrust, or similar.
• Strong understanding of identity and access management (IAM) principles and best practices.
• Proficiency in troubleshooting, scripting (PowerShell, Python), and system administration.
• Excellent analytical, communication, and organizational skills.
• Experience working in a team-oriented, collaborative environment.
• Strong technical and business acumen,
• Experience with Service Now, understanding of SLAs and the importance of meeting SLAs.

Preferred

• Certifications such as Delinea, CyberArk Defender, CISSP, CISM, or equivalent.
• Experience with securing privileged access in an enterprise environment.
• Knowledge of risk management and security assessment methodologies.

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