PAM/IAM Senior Analyst

The West Brom; West Bromwich; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading financial services company is seeking a PAM/IAM Senior Analyst to support IT Systems Access. The role involves overseeing a team of analysts and ensuring service delivery standards are met, with benefits including generous leave, a pension scheme, and flexible working options.

Benefits

Generous annual leave starting at 25 days + 8 bank holidays

Pension scheme with employer augmentation

Social club membership with discounts

Performance related pay scheme

Corporate health plan

Discounted travel cards

Life assurance of 4 times salary

Qualifications

• Experience of PAM/IAM concepts such as RBAC and privileged access management.
• Proven leadership and prioritisation skills.
• Excellent interpersonal and communication skills.

Responsibilities

• Support PAM/IAM Service including incident management and documentation.
• Manage the end-to-end PAM Process including user onboarding and offboarding.
• Ensure SLA compliance and monitor PAM Service Level Agreements.

Skills

Leadership

Delegation

Prioritisation

Communication

IT Literacy

Tools

CyberArk

Job description

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The West Brom are looking to recruit a PAM/IAM Senior Analyston a permanent basis.The individual will support the IT Systems Access Lead in helping manage a team of IT System Access Control Analysts ensuring continual delivery of a high-quality operational service.

Your focus will be for the team to deliver first class IT Support to the business ensuring all staff within the team are meeting defined SLA’s, standards and all processes and policies are followed to provide effective customer service.

Key Responsibilities:

• You will support the PAM/IAM Service including incident management, processes and documentation and working with 3rd party support.
• Managing the end-to-end PAM Process including Privileged user on and off boarding, providing temporary/ persistent privileged access.
• Monitoring and reviewing PAM Service Level Agreements and account recertifications.
• Maintain and review systems access levels, permissions and privileges.
• Maintain Active Directory (including Azure Active Directory) and Exchange Administration.
• Manage User Access Reviews and Job Role Based Matrices.
• Participate in internal and external audits and ensure they are managed effectively.
• Perform System administration tasks such as User set up, amendments and deletions as and when required (Maintain Starters, Transfers, Leavers for IAM and PAM).
• Ensure Requests are completed within agreed Service Levels Agreements (SLA’s) which may require prioritising requests as appropriate to business needs.

Skills and Experience Required:

• Proven leadership, delegation and prioritisation skills
• Experience of PAM/IAM concepts such as RBAC, Toxic combinations management, CyberArk, privileged access management and monitoring.
• Knowledge of PAM/IAM Access control domains including the tools, techniques and procedures used.
• Must have excellent IT Literacy skills.
• Have strong interpersonal and communication skills; capable of explaining simple procedures in writing or verbally with all levels of management and staff; good phone skills.
• The role requires a good level of understanding on administering all degrees of systems access in the technical environments.

What's in it for you?

We wholeheartedly believe that our people are our greatest asset, that’s why in addition to your salary you will be rewarded with a wide range of other benefits:

• Generous annual leave starting at 25 days + 8 bank holidays, (pro rata)
• Pension scheme where we will augment your contribution by 0.6% (Up to 10.6%)
• Social club membership – dozens of discounts available for a wide variety of family days out and events
• Performance related pay scheme
• Corporate health plan with the option to include family members
• Discounted travel cards
• Life assurance provided by the Society at 4 times your salary

When we say our people are the West Brom’s biggest asset that doesn’t mean just viewing them as employees. We also recognise they have a life outside work, one that has responsibilities and rewards which the Society respects and supports in ways that aim to bring the best out of them. We operate flexible/hybrid working at our Head Office, our Recruitment team will be happy to share further details of this with you if you are interested in applying for a role.

Why choose the West Brom?

At the West Brom we appreciate that our employees are unique individuals with differing needs depending on their specific circumstances and stages in life. When we say our people are the West Brom’s biggest asset that doesn’t mean just viewing them as employees. We are proud of our heritage and absolutely believe that the West Brom is a great place to work.

Do it today and click apply!

*Please note – We reserve the right to withdraw our adverts earlier than the original published expiry date, therefore if you are interested please submit your application as soon as possible*