Paediatric Ward Clerk

King's College Hospital; Orpington; On-site; GBP 10,000 - 40,000; Full time

Job summary

A major UK healthcare provider seeks a clerical support staff member to manage patient information and ensure efficient ward operations. Responsibilities include maintaining data accuracy, processing correspondence, and conducting quality audits. Ideal candidates are detail-oriented and committed to providing high-quality support within a dynamic hospital environment.

Responsibilities

• Update and maintain accurate patient data on the system.
• Conduct quality audits as requested by the medical team.
• Ensure patients are admitted appropriately to the ward.
• Process external correspondence to the scanning bureau.
• Enter and retrieve data to an acceptable standard.
• Mail GP summaries within 24 hours of patient discharge.
• Capture inpatient activities correctly on the system.

Job description

Overview

To provide high quality clerical support to the medical and nursing staff on the ward and to be responsible for the management of patient information. To be accountable for the greeting of patients and visitors attending the Children's Ward and ensuring they are informed appropriately.

Responsibilities

• To update and maintain accurate complete patient data on the computer-based system (Epic).
• To conduct quality audits as requested by the medical team.
• To ensure that patients are admitted appropriately to the ward.
• To ensure that external correspondence is processed and sent to the scanning bureau team to be uploaded onto Epic.
• To enter and retrieve data from all current Trust computer systems in place (Epic) to an acceptable data quality standard.
• To ensure that all GP summaries are mailed within 24 hours of patient discharge.
• Ensure all inpatient activities are correctly captured on the system for coding as appropriate.

About the Trust

King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of £1 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people. King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.

All staff have a responsibility for safeguarding children and vulnerable adults and for ensuring they are aware of the specific duties relating to their role.

Additional information

Please review the documentation on our recruitment microsite, particularly the Trust's criminal records checking policy. Please note that the closing date is given as a guide. On occasion, we might close a vacancy early due to a high number of applications being received. You are advised to submit your application as early as possible to avoid disappointment.