Paediatric Diabetes Support Worker | Norfolk and Norwich University Hospitals NHS Foundation Trust

Norfolk and Norwich University Hospitals NHS Foundation Trust; Norwich; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading healthcare institution in Norwich seeks a compassionate Diabetes Support Worker. This part-time role focuses on empowering children with diabetes and providing education to families and professionals. Join a dedicated team committed to high-quality care and training opportunities to develop your skills further.

Benefits

Flexible working hours

Discounted gym memberships

Excellent pension scheme

Qualifications

• Enthusiastic and compassionate towards children's care.
• Willingness to provide education to families and professionals.
• Ability to work in a multidisciplinary team.

Responsibilities

• Empower children and families to manage diabetes effectively.
• Provide education for other professionals in schools.
• Record clinical findings as per Trust policy.

Skills

Communication skills

Patient-focused care

Educational skills

Job description

Overview

Are you enthusiastic, compassionate, self-motivated and want to develop your skills in Children\'s Diabetes care? We are looking for a Diabetes Support Worker to join our team. This post is for someone with a passion for delivering joined-up, supportive care to children with diabetes and their families in community settings. The Diabetes Educator will work as part of a multidisciplinary team under the supervision and guidance of the site lead paediatric diabetes specialist nurse, providing high-quality, evidence-based care and support to people with diabetes within the paediatric service (ages 0-19).

The successful candidate will work with the specialist Children\'s Diabetes Team to develop and deliver a well-organised and responsive service to this patient group. Training opportunities are available to further develop skills relevant to the post, with patient safety at the heart of everything we do. We are looking for someone dedicated to patient-focused care with excellent communication skills who is willing to deliver high-quality care.

If you share our passion for providing the best possible care to children and their parents when they need it most and want to work in a team that strives to provide every patient with the care we want for those we love, we would like to hear from you.

Responsibilities

• Empower children and young people with diabetes and their families/carers to manage their condition effectively by delivering education and health promotion, with emphasis on patients who have difficulty engaging with their health needs.
• Provide specialist education and teaching for other professionals across care sectors, including schools, with practical training in insulin administration and blood glucose testing for school and nursery staff.
• Provide basic care planning for CYP in schools/educational settings.
• Liaise with other agencies and community teams to provide coordinated packages of care.
• Record findings in clinical records and patient notes according to Trust policy.
• Report concerns or changes in a patient\'s psychological, physiological or social conditions.
• Set up and support patients in downloading and sharing diabetes technology data to relevant digital platforms.
• Plan and prioritise workload with the Paediatric Diabetes Specialist Nursing Team and carry out delegated tasks within own competencies.

Requirements and Conditions

Please refer to the Job Description for the full specification of responsibilities and requirements for this post. The advertised position (occupation code 6131) does not meet UKVI Skilled Worker Visa eligibility requirements (including for current sponsored posts). As this is a part-time role, it does not meet minimum salary requirements, and a Certificate of Sponsorship would not be issued.

About Us

Join us at Norfolk and Norwich University Hospital (NNUH) and be part of a workforce of over 10,000 staff. NNUH is one of the largest NHS trusts in the UK, delivering first-class acute care to around one million people in Norfolk and surrounding areas. We are a teaching and research hospital, home to state-of-the-art facilities such as the Quadram Institute, and we work closely with the University of East Anglia.

Benefits

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of pay on demand
• Free Park & Ride to NNUH Colney Lane
• Free 24-hour confidential counselling support
• On-site Nursery and staff cafes with discounts
• Support in career development
• Flexible staff bank and salary sacrifice schemes

Other Information

• To work closely with the Paediatric Diabetes Specialist Nursing Team to plan and prioritise workload and carry out delegated tasks within the remit of the post holder\'s own sphere of responsibilities and competencies.
• To undertake biometric data collection and perform review tasks in outpatient clinic settings.
• Assist patients with downloading and sharing their diabetes data to relevant digital platforms.
• Record all findings in clinical records per Trust policy.
• Any concerns or changes in a patient\'s condition to be reported promptly.

Expiry: This advert closes on Tuesday 21 Oct 2025.