Paediatric Diabetes Support Worker

Norfolk and Norwich University Hospital; Norwich; Hybrid; GBP 27,000 - 31,000; Part time

Job summary

A leading healthcare provider in Norwich is seeking a dedicated Diabetes Support Worker to join the Children's Diabetes team. The successful candidate will work closely with families to empower children in managing diabetes care. This part-time role offers flexibility and professional development opportunities within a supportive environment to improve patient care.

Benefits

Fast Track Staff Physiotherapy Service

Discounted gym memberships

Free confidential counselling support

Free Park & Ride service

On-site Nursery

Salary Sacrifice schemes

Qualifications

• Demonstrable experience of working with children and young people.
• Experience of working in various settings including community.
• Commitment to Equality, Diversity and Inclusion.

Responsibilities

• Work closely with the Paediatric Diabetes Specialist Nursing Team.
• Assist patients in managing their diabetes technology data.
• Deliver education and health promotion for better patient engagement.

Skills

Effective communication with children and families

Ability to empower patients

Demonstration of NNUH's PRIDE values

Education

Foundation degree equivalent to diploma level

A levels or NVQ in health and social care

Job description

Are you enthusiastic, compassionate, self-motivated and want to develop your skills in Children's Diabetes care? If so, this is the post for you! We are looking for a Diabetes Support worker to join our team. This is a really exciting post that will be right for someone who has a passion for delivering joined-up, supportive care to children with Diabetes and their families in Community settings.

The successful candidate will work with the specialist Children's Diabetes Team to develop and deliver a well-organised and responsive service to this patient group. There will be access to all relevant training opportunities to further develop skills necessary for the post. Ensuring that patient safety is at the heart of everything we do. We are looking for someone who is dedicated to patient-focused care, with excellent communication skills, who is willing to deliver high-quality care.

If you share our passion for providing the best possible care to children and their parents when they need it the most and want to work in a team which consistently strives to provide every patient with the care we want for those we love most, then we would like to hear from you.

Main duties of the job

The Diabetes Educator will work as part of a multidisciplinary team under the supervision and guidance of the site lead paediatric diabetes specialist nurse, and will provide high-quality, evidence-based care and support of people with diabetes within the paediatric diabetes service aged 0-19.

Main duties of this role would include empowering children and young people with diabetes and their families/carers to manage their condition effectively by delivering education and health promotion as appropriate, with emphasis on patients who are having difficulty engaging with their health needs.

To provide specialist education teaching for other professionals across all care sectors, including schools and other educational establishments as appropriate, practical training in insulin administration and blood glucose testing to school and nursery staff and to provide basic care planning for CYP in schools/ educational settings.

Liaising with other agencies across the wider community and with our own community teams to provide coordinated packages of care.

Please note that this advertised position, which is part of occupation code 6131, does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). As this is a part-time position, it does not meet the minimum salary requirements, meaning the Trust would not be able to issue a Certificate of Sponsorship for this role.

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Job responsibilities

• To work closely with the Paediatric Diabetes Specialist Nursing Team to plan and prioritise workload and carry out delegated tasks within the remit of the post holders own sphere of responsibilities and competencies.
• To undertake all biometric data collection and perform review tasks as needed within the outpatient clinic setting.
• Assist patients to set up downloading and sharing their diabetes technology data to the relevant digital platforms.
• Record all findings in the clinical records and patient notes according to Trust policy.
• Report any concerns, changes and variations in the patients psychological, physiological or social conditions.
• Empower children and young people with diabetes and their families/carers to manage their condition effectively by delivering education and health promotion as appropriate, with emphasis on patients who are having difficulty engaging with their health needs.

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

If you are considering applying for this post on a secondment basis, please discuss with your Line Manager prior to applying to ascertain whether this could be supported.

Person Specification

Qualifications

• Successful completion of foundation degree equivalent to diploma level.
• A levels/ Diploma in health or NVQ in health and social care/ Nursery nurse

Experience

• Demonstrable experience of working with children, young people, families and wider support networks.
• Experience of working with CYP in various settings.

Skills

• To be able to communicate effectively with the team, families and children and young people within the caseload.
• Effective role model, demonstrating NNUH\'s PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
• Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£27,485 to £30,162 a year, pro rata

Contract

Fixed term

Duration

18 months

Working pattern

Part-time,Flexible working,Home or remote working,Term time hours