Packing Machinery Service Engineer

Smart Search Technical Ltd; York and North Yorkshire; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading recruitment agency is seeking a skilled Field Service Engineer for print finishing and packaging machinery. This role requires at least 5 years of technical experience, excellent fault-finding skills, and the ability to travel UK-wide. You'll be responsible for installing, servicing, and repairing machinery while ensuring high levels of customer satisfaction. A competitive package including a company vehicle and additional benefits is on offer.

Benefits

Company vehicle

23 days holiday + bank holidays

Pension scheme

Cycle-to-work scheme

Support for relevant training

Qualifications

• Minimum 5 years of relevant technical experience in print or packaging machinery.
• Strong electrical and mechanical fault-finding skills.
• Confident working independently and travelling nationwide.

Responsibilities

• Provide remote and on-site technical support, including installations and repairs.
• Diagnose and resolve electrical, mechanical, and software faults efficiently.
• Deliver excellent customer service and ensure client satisfaction.

Skills

Electromechanical fault-finding

Customer service

Problem-solving

Job description

Field Service Engineer – Print Finishing & Packaging Machinery
UK-Wide Travel | Competitive Package + Vehicle + Benefits

About the Company
A well-established and growing supplier of print finishing and packaging machinery in the UK is seeking a skilled and passionate Field Service Engineer to join their technical support team. With exclusive access to a range of leading international equipment, they pride themselves on delivering exceptional customer support and industry expertise.

The Role
This is a fantastic opportunity for a motivated and technically skilled engineer who enjoys hands-on work, problem-solving, and delivering great service. You will be responsible for installing, servicing, and repairing high-end print finishing and packaging machinery. The role involves UK-wide travel, with occasional overseas trips.

What’s on Offer

• Competitive Salarywith overtime, expenses, and overnight allowances

• Fully Equipped Work Support– Company vehicle, phone, and tools

• Employee Benefits– 23 days holiday + bank holidays, pension scheme, cycle-to-work scheme, sick pay, and support for relevant training

Key Responsibilities

• Provide remote and on-site technical support, including installations, servicing, maintenance, and repairs

• Diagnose and resolve electrical, mechanical, and software faults efficiently

• Deliver excellent customer service, ensuring client satisfaction and minimal machine downtime

• Provide technical training to customers and colleagues

• Manage van stock effectively to improve first-time fix rates

• Collaborate with international suppliers and manufacturers to implement solutions

• Support sales efforts by assisting with demonstrations and trade shows

Candidate Profile

• Minimum 5 years of relevant technical experience, ideally in print or packaging machinery

• Strong electrical and mechanical fault-finding skills

• Confident working independently and travelling nationwide

• Excellent communication skills with a professional, customer-focused approach

• Full UK driving licence (with trailer towing capability)

Smart Search Technical is a specialist recruitment company operating in technical engineering sectors across the UK & beyond. Founded in 2024, our mission is to simplify the recruitment process for both job seekers and employers, leveraging our extensive knowledge, connections and experience.

By applying for this position, you consent to be contacted by our organisation if your qualifications align with the requirements for any role we represent.