PA/Theatre scheduler (NHS AfC: Band 4) - Head and Neck - Manchester University NHS Foundation Trust

Manchester University NHS Foundation Trust; Liverpool City Region; On-site; GBP 26,000 - 30,000; Full time

Job summary

An exciting opportunity for a Band 4 PA/Administrator at Manchester University NHS Foundation Trust within the Head and Neck Clinical Service. The role involves providing comprehensive secretarial support to consultants and managing administrative tasks across multiple hospital sites, ensuring high-quality patient service.

Qualifications

• RSA II typing standard required.
• Experience in medical secretarial roles.
• Familiarity with Microsoft Office applications.

Responsibilities

• Provide secretarial support and manage consultants' diaries.
• Handle inquiries and prioritize communications.
• Coordinate work in a timely, precise manner according to Trust protocols.

Skills

Secretarial experience in medical industry

Understanding of patient pathways

Ability to work within a team

Ability to manage own workload

Up to date with IT processes

Education

Typing word processing to RSA II standard or equivalent

RSA II

Job description

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Main area Head and Neck Grade NHS AfC: Band 4 Contract Permanent: Flexible to become up to full time hours Hours

• Full time
• Part time

22.5 hours per week (Monday to Friday) Job ref 349-MRI-6723235-RL4

Site Manchester Royal Infirmary Town Manchester Salary £26,530 - £29,114 per annum Salary period Yearly Closing 19/06/2025 23:59

Job overview

An exciting opportunity has arose for a Band 4 PA/Administrator to join the administration team within the Head and Neck Clinical Service Unit.

The post holder will provide secretarial support to the Head and Neck Service and Consultants within the CSU. This will require an understanding of all associated administrative tasks. The post holder will be responsible for the co-ordination of theatre lists across MFT hospital sites, waiting list management, attending theatre planning MDT / scheduling meetings, and will furthermore provide general administrative support to the admin team as delegated by the Administration Manager.

Main duties of the job

Take messages and telephone calls from patients and staff and deal with their inquiries, referring on where necessary .

Prioritise and allocate work resulting from opening and actioning of mail Manage Consultant’s electronic diary, providing accurate planning of meetings, Consultant’s activity, study leave etc

Close liaison with Consultant, General Practitioner and other Health Professionals.

To work in a manner consistent with Trust and local policies

Liaison with internal departments and external organizations.

Responsibility for completing work in a timely manner ensuring a high level of precision consistent with departmental practice and protocol.

Manage and audio type clinical, administrative, discharge and operation tapes in line with Trust targets.

Prioritise tasks and manage blocks of work.

Responsibility for own tasks.

Working for our organisation

MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Detailed job description and main responsibilities

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’ that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at [e-mail].
We’re looking forward to hearing from you!

Person specification

Qualifications

• Typing word processing to RSA II standard or equivalent.
• RSA II

Experience/Knowledge

• Secretarial experience in medical industry
• Understanding of patient pathways
• Experience in managing waiting lists
• Able to work to deadlines
• Ability to work within a team
• Up to date with IT processes and is an able user of Microsoft Office applications
• Ability to act in a confidential manner at all times
• Ability to manage own workload
• Secretarial experience within NHS or similar hospital setting
• RTT and validation experience
• Typing clinic letters

Employer certification / accreditation badges

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.