PA & Property Assistant – UHNW Family

JR United Kingdom; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An exciting opportunity has arisen to join a private family office as a Property Assistant and Guest Concierge in London. This dynamic role involves managing a diverse property portfolio and ensuring exceptional guest experiences. You'll coordinate travel logistics, supervise property maintenance, and provide personal assistance to a high-net-worth family. With genuine progression opportunities, this position is perfect for someone who is detail-oriented, flexible, and thrives in a fast-paced environment. Join a forward-thinking family office where no two days are the same, and your contributions will be valued.

Qualifications

• Experience with UHNWI or family office environments preferred.
• Full, clean UK driving license required.

Responsibilities

• Manage guest coordination and ensure a warm welcome.
• Supervise property maintenance and contractor coordination.
• Provide personal assistance and run errands for the family.

Skills

Guest Coordination

Travel Logistics

Property Management

Detail-oriented

Organizational Skills

Flexibility

Education

Higher Education Qualification

Job description

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PA & Property Assistant – UHNW Family, London

Client: Bain and Gray

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

4

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

Reference: JGA16999

Location: Hampstead, North London

An exciting opportunity has arisen to join the private family office of an UHNWI, as their Property Assistant and Guest Concierge. This is a wonderful opportunity to join an exciting family office, with genuine progression and variety each day.

The family has various business ventures and a property portfolio both in London and abroad, with a steady flow of business delegates, family members, and friends that regularly stay. This role involves managing the portfolio of properties and acting as PA to the family’s guests.

We are focusing more on the person than a checklist of requirements; we seek someone thoughtful, solutions-focused, and with a genuine muck-in attitude.

Guest Experience and Concierge Support

• Lead all guest coordination across the UK and abroad, ensuring warm welcomes and attentive care throughout their stay.
• Arrange travel logistics, including airport transfers and itineraries.
• Prepare properties for arrivals and provide meet-and-greet services.
• Coordinate with chefs on grocery needs and meal preferences.
• Offer bespoke concierge services tailored to guest needs.

Property & Operations Support

• Supervise and coordinate contractors, service providers, and deliveries across all properties.
• Manage cleaning schedules, inventories, and regular property checks.
• Handle utility readings, troubleshoot maintenance issues, and ensure general upkeep.
• Support office operations, including opening and closing the Principal’s office and event setup/breakdown.
• Assist with ongoing property projects, including renovations and a new build.

Personal & Family Assistance

• Run errands and provide general support to the family.
• Assist with personal shopping and office supplies.
• Coordinate vehicle maintenance, including servicing, MOTs, charging, and cleaning.

Candidate requirements:

• Ideally higher education qualification above secondary school.
• Full, clean UK driving license.
• Previous UHNWI, family office, or concierge experience.
• Maximum 4-6 weeks notice period.
• Ultra organized and adaptable.
• Detail-oriented.
• Happy to work both independently and as part of a team.
• Flexible, dynamic, and naturally proactive.

Please note, this role is based 5 days per week in the office in Hampstead.

Core hours: 9am – 6pm with some flexibility required.

Bain and Gray is an equal opportunities employer. We continually strive to improve our processes around our diversity, equity, and inclusion strategy.

Bain and Gray specialises in PA and administration recruitment throughout London. Typical roles include Team Assistants, Receptionists, PAs, Office Managers, and EAs across all industry sectors. We are a boutique agency and, as a result, are unable to respond individually to the large volume of applications. If you are already registered with Bain and Gray, please contact your dedicated consultant directly.