PA / Assistant - Family office. Must drive

Joyce Guiness Limited; City Of London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A dynamic professional services firm in London is seeking a PA or Team Assistant to manage complex travel and provide seamless support. The ideal candidate will thrive in a fast-paced environment, demonstrating strong organizational skills and confident negotiation abilities. Experience in travel planning or as a Team Assistant is essential, along with a clean driving licence. This role offers a unique opportunity to be part of a focused team while navigating a variety of tasks.

Qualifications

• Experience as a PA or Team Assistant in a family office or travel industry.
• Ability to coordinate complex travel itineraries.
• Clean driving licence and comfortable navigating London.

Responsibilities

• Coordinate complex international travel and dynamic diaries.
• Negotiate with hotels and airlines for refunds or claims.
• Organise medical appointments and insurance claims.
• Handle business and lifestyle admin, errands, and events.

Skills

Calm under pressure

Resourceful

Strong IT literacy

Confident negotiator

Detail-oriented

Problem-solving mindset

Job description

We are seeking someone eager to join a tight-knit, professional team where priorities move quickly and challenges come with the territory. This role isn’t for the faint-hearted — applicants should be calm under pressure, resourceful, and ready to get things done.

This role requires someone who is comfortable working with complex travel itineraries and has experience as a PA or Team Assistant in a family office, or has extensive experience in travel planning / or the travel industry.

They must be organised, detail-oriented, and adaptable under pressure, as well as a confident negotiator with a solutions mindset. The successful candidate will be resilient and happy to muck in, and must be able to read the room. They require someone who thrives on variety, solves problems with calm determination, and isn’t afraid to step up when things get busy.

Strong IT literacy and a clean driving licence are essential, and being comfortable navigating around London and occasional driving on the Continent is an important aspect of the role.

Duties include but are not limited to:

• Coordinate complex international travel and dynamic diaries
• Negotiate with hotels and airlines to secure refunds or claims
• Organise medical appointments and insurance claims
• Handle business and lifestyle admin, errands, and events
• Work closely with the team to ensure smooth, seamless support

We are an equal opportunities employer and are committed to continuously improving diversity and equality within our recruitment processes.