P2P Support Officer – Catalogue and Pricing

Integrated Care System; London; Hybrid; GBP 27,000 - 37,000; Full time

Job summary

A health service organization in London seeks a P2P Support Officer to assist with Catalogue and Pricing processes. The role involves managing supplier catalogues, processing price variances, and ensuring timely delivery and payment for lab work. Applicants should have financial experience and strong communication skills. Hybrid working is available as part of the position.

Benefits

Flexible working opportunities

Modern office facilities

Qualifications

• Experience within finance and working with financial data and records.
• Intermediate level for use of Microsoft Excel and Word.
• Comprehensive understanding of a P2P process.

Responsibilities

• Review, analyse, and present spend data.
• Respond to supplier queries, including price queries.
• Ensure timely processing of requisitions and orders.

Skills

Financial reporting

Excellent written communication

Excellent verbal communication

Attention to detail

Data analysis

Tools

Oracle Fusion

Microsoft Excel

Job description

P2P Support Officer – Catalogue and Pricing

We are looking for a Support Officer to assist with the Catalogue and Pricing processing within the Procure-to-Pay Team, which is part of the Financial Operations Directorate within UKHSA.

The Catalogue and Pricing team have responsibility for two main functions in UKHSA. The first being the processing of price variances from various internal and external sources, ensuring goods are delivered in a timely manner for lab work and invoices paid promptly. Secondly, is the managing, administration, and analysis of supplier catalogues. This involves working closely with the wider business to promote best value for business users.

Financial and reporting experience together with excellent verbal and written communication skills are essential for this role.

Main duties of the job

• Review, analyse, and present spend data and load approved supplier electronic catalogues
• Maintenance of Contract and Blanket Agreements on the Purchasing module
• Review invoices on price hold and reconcile and check against purchase order lines
• Respond to supplier queries, including price queries and end user knowledge- based information requests
• Process and update requisitions and orders raised within the self-service procurement system (Oracle Fusion) for goods and services. Ensure they are properly authorised and placed with the appropriate supplier, checking where active agreements exist, seeking guidance from the Contract Managers as required
• Collect and collate business data as required to provide information for management reports
• Ensure good working relationships are created with colleagues, customers and suppliers at all levels
• Provide customer support using multiple email boxes, call logging system and telephone systems

About us

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.

UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.

Please visit our careers site for more information https://gov.uk/ukhsa/careers

Job responsibilities

Responsibilities will include

• Use the systems associated with the P2P process: Business system - Oracle; e-tendering - Atamis; marketplace catalogue provider
• Use experience to respond to P2P queries and progress requests received from various sources. This includes multiple email accounts, telephone calls and logged service desk requests
• Assess and review price variances against the data on the system, liaising with stakeholders and supplier to make sure we get the best value for money.
• Administrate and maintain catalogues on the system (both internally on Oracle Fusion and externally via the marketplace catalogue hosting site) to enable an effective purchase experience for end users.
• Analyse data received in various electronic formats and create spend analysis and impact analysis reports and present to stakeholders, with recommendations, to enable decisions to be made.
• Review new price/product submissions from suppliers and maintain setup of core stocked items on Oracle.
• Work closely with Accounts Payable to ensure smooth payments to suppliers.
• Liaise with Commercial leads to help set up Contract Purchase Agreements and Blanket Purchase Agreements.
• Maintain the shared mailboxes for this area, ensuring responses to the business and externally are helpful but promote compliance and accuracy
• Intermediate level for use of Microsoft Excel and Word
• Experience within finance and working with financial data and records
• Excellent written and verbal communication skills
• Experience of working with an Oracle (or similar ERP) financial accounting system
• Attention to detail and ability to prioritise the completion of high volumes of tasks
• Comprehensive understanding of a P2P process
• Proven ability to analyse and present financial data

Selection Process Details:

This vacancy is using Success Profiles and will assess your Behaviours and experience

Stage 1: Application & Sift

You will be required to complete an application form. You will be assessed on the listed 5 essential criteria, and this will be in the form of a:

• Application form (Employer/ Activity history section on the application)
• 750-word supporting statement.

This should outline how your skills, experience, and knowledge, provide evidence of your suitability for the role, with reference to the essential criteria.

The Application form and supporting statement will be marked together.

Longlisting: In the event of a large number of applications we will longlist into 3 piles of:

• Meets all essential criteria these will be taken forward to shortlisting
• Meets some essential criteria

Shortlisting: In the event of a large number of applications we will shortlist on Experience within finance and working with financial data and records

Desirable criteria may be used in the event of a large number of applications / large amount of successful candidates

If you are successful at this stage, you will progress to interview

Please do not exceed 750 words. We will not consider any words over and above this number.

Feedback will not be provided at this stage.

Stage 2: Interview (success profiles)

You will be invited to a (single) remote interview.

Behaviours will be tested at interview.

The Behaviours tested during the interview stage will be:

• Working at Pace (lead behaviour)
• Making Effective Decisions
• Communicating and Influencing
• Managing a Quality Service

Interviews will be held week commencing 11th August 2025. Please note, these dates are subject to change.

Eligibility Criteria

Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants).

Security Clearance Level Requirement

Successful candidates must pass a disclosure and barring security check.

Location

Hybrid any Core HQ

This role is being offered as hybrid working based at any of our Core HQs. We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month) working at one of UKHSA's core HQs (Birmingham, Leeds, Liverpool, and London)

Our core HQ offices are modern and newly refurbished with excellent city centre transport link and benefit from benefit from co-location with other government departments such as the Department for Health and Social Care (DHSC).

Person Specification

Application form and supporting statement

• Application form and supporting statement

Behaviours

• Working at Pace (lead behaviour)
• Making Effective Decisions
• Communicating and Influencing
• Managing a Quality Service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£27,275 to £36,176 a yearper annum pro rata

Contract

Permanent

Working pattern

Full-time,Part-time,Job share,Flexible working