Overnight Hostel Support Worker (4 on/4 off)

Falcon Support Services; Loughborough; On-site; GBP 25,268 - 30,883; Full time

Job summary

A community support organization based in Loughborough seeks an overnight support officer to maintain safety and assist individuals with complex needs. The role requires commitment, an understanding of homelessness issues, and the ability to handle emergencies. Strong organizational skills and a dedication to service quality are essential. This position offers a salary of £28,075.80 on a 4 on/4 off night rota.

Qualifications

• Ability to work in a customer care and quality-focused manner.
• Ability to deal with difficult situations and handle conflict appropriately.
• Be physically able to respond quickly and effectively in emergencies.
• Experience in working and engaging as part of a team.
• Understanding of needs of people who have mental health issues.

Responsibilities

• Maintain and protect the security and safety of the premises.
• Provide overnight waking cover for vulnerable adults.
• Conduct regular patrols of the site.
• Complete required health and safety checks.
• Log incidents effectively.

Skills

Customer care focus

Conflict management

Time management

Literacy skills

Ability to work independently

Team engagement

Emergency response ability

Housekeeping tasks

Understanding diverse needs

Data protection handling

Job description

A community support organization based in Loughborough seeks an overnight support officer to maintain safety and assist individuals with complex needs. The role requires commitment, an understanding of homelessness issues, and the ability to handle emergencies. Strong organizational skills and a dedication to service quality are essential. This position offers a salary of £28,075.80 on a 4 on/4 off night rota.